Communication and cooperation
Negotiate skillfully
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Communication
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Conversation
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Cooperation
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Reasoning
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"We only get what we negotiate." Do you like negotiating? Are you good at it? This e-learning gives you tips on how to master negotiations confidently and enjoyably. Negotiating means understanding your counterpart's needs and creating a win-win situation.
Learning objectives
- Distinguish negotiations from other conversation situations.
- Skillfully circumvent blockades in negotiations.
- Make the needs of your counterpart visible.
- Adapt your argumentation to the needs of your counterpart.
- Switch between the factual and the relationship level depending on the situation.
Languages
DE, EN
Duration
1 h 45 min
Level
Basic
Target group description
Specialists and managers who want to improve their negotiation skills on the job.
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