Communication and cooperation

Conflict management

Conflict

Communication

Cooperation

Performance

Resolve conflicts confidently and professionally. In this e-learning course, you will learn how conflicts arise and develop and expand your repertoire of solutions beyond compromise.

Learning objectives

Understand the emergence and dynamics of conflicts.
Expand your solution repertoire beyond compromises.
Develop strategies for confident conflict resolution.
Use communication techniques to resolve conflicts.
Reflect on your own conflict patterns and their effects.

Languages

DE, EN

Duration

1 h 25 min

Level

Basic

Target group description

Specialists and managers who want to improve their conflict management skills and need specific assistance in an acute conflict. No prior knowledge is required for this e-learning course.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska Copy 2

Expert for success skills of the future, author, successful speaker and trainer.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska

Expert for success skills of the future, author, successful speaker and trainer.

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E-learning with a wide variety of formats
Topics ranging from project management and artificial intelligence to leadership and health
Multilingual course offerings
Learning via a digital platform