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Resolve conflicts confidently and professionally. In this e-learning course, you will learn how conflicts arise and develop and expand your repertoire of solutions beyond compromise.
Learning objectives
- Understand the emergence and dynamics of conflicts.
- Expand your solution repertoire beyond compromises.
- Develop strategies for confident conflict resolution.
- Use communication techniques to resolve conflicts.
- Reflect on your own conflict patterns and their effects.
Languages
DE, EN
Duration
1 h 25 min
Level
Basic
Target group description
Specialists and managers who want to improve their conflict management skills and need specific assistance in an acute conflict. No prior knowledge is required for this e-learning course.
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Start the interactive course demo with one click and get a first impression of this e-learning course.

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Anne Müller, Lena Kaster
and her team will be happy to advise you
