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Resolve conflicts confidently and professionally. In this e-learning course, you will learn how conflicts arise and develop and expand your repertoire of solutions beyond compromise.
Learning objectives
- Understand the emergence and dynamics of conflicts.
- Expand your solution repertoire beyond compromises.
- Develop strategies for confident conflict resolution.
- Use communication techniques to resolve conflicts.
- Reflect on your own conflict patterns and their effects.
Languages
DE, EN
Duration
1 h 25 min
Level
Basic
Target group description
Specialists and managers who want to improve their conflict management skills and need specific assistance in an acute conflict. No prior knowledge is required for this e-learning course.
Fancy an insight into the course?
Start the interactive course demo with one click and get a first impression of this e-learning course.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska Copy 2
Expert for success skills of the future, author, successful speaker and trainer.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska
Expert for success skills of the future, author, successful speaker and trainer.
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Anne Müller, Lena Kaster
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