Leadership skills
customers and employee-centered leadership
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Leadership
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Guidance
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Personnel development
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Customers
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Process management



You and your team are more digital and agile. Your customers provide more frequent feedback and your employees use more flexible working models. However, the requirements of your customers and the needs of your employees do not always match. In this e-learning course, you will learn how to better understand them and turn them into win-win situations.
Learning objectives
- Assess the relevance of customers and employee-centered leadership.
- Involve customers and employees in process and product development.
- Understand the needs of your employees better and improve team performance.
- Use the co-creation process with added value.
- Use and introduce digital tools sensibly.
Languages
DE, EN, FR, IT, ES
Duration
1 h 10 min
Level
Advanced
Target group description
Managers who want to better understand customers and employee needs and turn them into win-win situations.
Test access
Experience the Content Collection for yourself - test it for free
See the quality of our e-learning flat rate for yourself. Test selected courses from the Content Collection directly in our learning world for 2 weeks.
- E-learning with a wide variety of formats
- Topics ranging from project management and artificial intelligence to leadership and health
- Multilingual course offerings
- Learning via a digital platform





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