Leadership skills

customers and employee-centered leadership

You and your team are more digital and agile. Your customers provide more frequent feedback and your Employees use more flexible working models. However, the requirements of your customers and the needs of your Employees do not always match. Find out in this e-learning how you can better understand these and turn them into win-win situations.

Learning objectives

  • Assess the relevance of customers and employee-centered leadership.
  • Involve customers and Employees in process and product development.
  • Understand the needs of your Employees better and increase team performance.
  • Use the co-creation process with added value.
  • Use and introduce digital tools sensibly.
Languages
DE, EN
Duration
1 h 10 min
Level
Advanced
Target group description
Managers who want to better understand customers and employee needs and turn them into win-win situations.

Fancy an insight into the course?

Start the interactive course demo with one click and get a first impression of this e-learning course.

Start today

Build up relevant knowledge and skills in your company with our e-learning courses.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska Copy 2
Expert for success skills of the future, author, successful speaker and trainer.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska
Expert for success skills of the future, author, successful speaker and trainer.

Let us advise you without obligation

Book an introduction
Anne Müller, Lena Kaster
and her team will be happy to advise you