Leadership skills

Employee orientation is customer orientation

Guidance

Leadership

Personnel development

Employee-oriented leadership ensures a positive working atmosphere and better customer relationships. Learn how to act in an employee-oriented manner and promote customer orientation in your team.

Learning objectives

Understand why satisfied employees lead to satisfied customers.
Experience the importance of customer-oriented thinking and acting.
Find out how you as a manager can set an example of customer orientation.

Languages

DE, EN

Duration

45 min

Level

Expert

Target group description

Managers who want to act in an employee-oriented manner and promote the customer orientation of their team.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska Copy 2

Expert for success skills of the future, author, successful speaker and trainer.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska

Expert for success skills of the future, author, successful speaker and trainer.

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