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Leadership skills
Employee orientation is customer orientation
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Guidance
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Leadership
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Personnel development
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Employee-oriented leadership ensures a positive working atmosphere and better customer relationships. Learn how to act in an employee-oriented manner and promote customer orientation in your team.
Learning objectives
- Understand why satisfied employees lead to satisfied customers.
- Experience the importance of customer-oriented thinking and acting.
- Find out how you as a manager can set an example of customer orientation.
Languages
DE, EN
Duration
45 min
Level
Expert
Target group description
Managers who want to act in an employee-oriented manner and promote the customer orientation of their team.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska Copy 2
Expert for success skills of the future, author, successful speaker and trainer.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska
Expert for success skills of the future, author, successful speaker and trainer.
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Anne Müller, Lena Kaster
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