Booking no:
35416
The exam takes place online. You can complete it within a set time frame from the comfort of your own home or office. It comprises a digital knowledge test with 20 questions from a pool of 40 questions on the content of the four Master Class courses as well as a transfer task in which you create a personal service owner profile for your own requirements and tasks in your company.
If you have booked the Master Class Service Owner, the exam is already included. The exam can only be booked if you have completed the Master Class Service Owner with all four courses. The Master Class prepares you for the exam and concludes with it.
The exam is conducted online. It can be completed in all parts from the comfort of your own home or office within a specified time frame. It is divided into two time components:
