1. automation strategy and operationalization 

• Development of an automation strategy 
• From the development to the implementation of an automation strategy 
• Automation projects: Goals and expectations 
• From pilot project to company-wide rollout 
• Governance structures: establishing roles and responsibilities 

2. anchoring automation in the line

• Institutionalization: Automation as an integral part of day-to-day business 
• Business cases for automation projects 
• Profitability analysis: costs, benefits and ROI 
• Scenario development and sensitivity analysis 

3. risk management & regulation 

• Identify and assess risks 
• Risk management strategies (technical, operational, regulatory) 
• Compliance requirements and legal framework conditions 
• Decision-making: Make or buy criteria 

4. the importance of change management in the introduction of automation

• Change processes in the organization through automation 
• Dealing with resistance and fears among employees 
• Communication strategies to accompany change management 
• Promotion of an innovation-friendly corporate culture 

5. data privacy and maintenance of automated processes

• GDPR-compliant automation: handling sensitive data 
• Security strategies for automated processes 
• Maintenance and servicing of automation solutions 
• Monitoring and continuous further development of automation 

6. product management as an alternative to process management

• Product management vs. process management: definition, differences and use cases 

• When is product management the better choice for automation projects? 

• Strategies for the sustainable maintenance, scaling and further development of automation solutions