Dates & Booking

• Definition and differentiation.
• Introduction to the UX and perception process
• Understanding and applying UX, emotions and user needs.
• Goal-oriented application of UX methods.
• UX maturity level in the company.
• Understanding teams and roles and anchoring UX in the company.
• Participation and co-creation, get to know the design mentor.
• UX strategy and business value, understanding the intersection of user needs and business goals.
• Visibility of UX in the company. 
• Make-or-buy assessment competence.

This course offers a digital blended learning approach designed for working professionals. Through a flexible combination of online seminars and self-study sessions, you’ll be sure to achieve your goals. Here’s what you’ll learn in this training program:

Learning environment: In your online learning environment, you will find useful information, downloads and extra services for this training course after you have registered.

Self-study phases: Learn independently, at your own pace and whenever you want. Our courses offer you didactically high-quality learning material. 

Live webinars: In regular online seminars, you will meet your trainers in person. You will receive answers to your questions, specific assistance and instructions on how to deepen your knowledge and apply the skills you have acquired in practical exercises.

Learning Community:A digital learning community will be available to you throughout the course. trainers with other participants and the trainers , and ask any questions you may have.

Certificate of Completion and Open Badge:As a graduate of the class, you will receive a certificate of completion and an open badge, which you can easily share on professional networks (such as LinkedIn).

• Learn more about the UX process in practical and applied exercises and learn how to apply the methods to your projects.
• Companies that focus on UX are more profitable: Companies that focus on UX are the most successful.
• Find all the valid arguments for the uncompromising creation of a UX mindset in the company here.
• Assess how mature your organization is and how the further path to the customers and user perspective should be designed.

This course offers a digital blended learning approach designed for working professionals. Through a flexible combination of online seminars and self-study sessions, you’ll be sure to achieve your goals. Here’s what you’ll learn in this training program:

Learning environment: In your online learning environment, you will find useful information, downloads and extra services for this training course after you have registered.

Self-study phases: Learn independently, at your own pace and whenever you want. Our courses offer you didactically high-quality learning material. 

Live webinars: In regular online seminars, you will meet your trainers in person. You will receive answers to your questions, specific assistance and instructions on how to deepen your knowledge and apply the skills you have acquired in practical exercises.

Learning Community:A digital learning community will be available to you throughout the course. trainers with other participants and the trainers , and ask any questions you may have.

Certificate of Completion and Open Badge:As a graduate of the class, you will receive a certificate of completion and an open badge, which you can easily share on professional networks (such as LinkedIn).

• Learn more about the UX process in practical and applied exercises and learn how to apply the methods to your projects.
• Companies that focus on UX are more profitable: Companies that focus on UX are the most successful.
• Find here all the valid arguments for the uncompromising creation of a UX mindset in the company - for all touchpoints.
• Assess how mature your organization is and how the further path to the customer and user perspective should be designed.

Take an active part in our learning community and work with your own questions - this is how you will benefit most from this online training. This allows you to apply the content both in self-study and in practical exercises. This will optimize your customer experience - especially in turbulent times.

This course offers a digital blended learning approach designed for working professionals. Through a flexible combination of online seminars and self-study sessions, you’ll be sure to achieve your goals. Here’s what you’ll learn in this training program:

Learning environment: In your online learning environment, you will find useful information, downloads and extra services for this training course after you have registered.

Self-study phases: Learn independently, at your own pace and whenever you want. Our courses offer you didactically high-quality learning material. 

Live webinars: In regular online seminars, you will meet your trainers in person. You will receive answers to your questions, specific assistance and instructions on how to deepen your knowledge and apply the skills you have acquired in practical exercises.

Learning Community:A digital learning community will be available to you throughout the course. trainers with other participants and the trainers , and ask any questions you may have.

Certificate of Completion and Open Badge:As a graduate of the class, you will receive a certificate of completion and an open badge, which you can easily share on professional networks (such as LinkedIn).

• you learn to sensitize your company to the meaning and purpose of UX
• you train users in a structured and value-adding way
• you get orientation in the UX buzzword jungle
• you learn to better understand and manage service providers
• you can better understand stakeholder roles and convince them with the right arguments
• you open up relevant areas of the company for the UX workflow
• you gain practical experience in exercises - from knowledge to competence
• you practise in practice to involve teams and superiors

Take an active part in our learning community and work with your own questions - this is how you will benefit most from this online training. This allows you to apply the content both in self-study and in practical exercises. This will optimize your customer experience - especially in turbulent times.

To be eligible to take the exam, you must have completed the two Master Class courses. We recommend that you complete all courses within a maximum of two years and take the exam shortly after finishing the last course.

The content of the two Master Class courses is covered on the exam. Once you’ve booked the exam, you’ll see it in your Haufe learning environment. There, you’ll find a tile with more detailed information about the e-exam, including a brief preview of the exam format with various sample questions. 

The exam takes place online. It can be completed from the comfort of your own home or office within a specified time frame. It consists of the following two components:

• E-exam: 20 knowledge questions are randomly selected from a pool of questions on the content of the UX basic training.
• Focus exercises (Exercises to be done): In the UX Management advanced training course, focus exercises are regularly provided to facilitate the transfer into practice. Three of these must be completed and submitted.
• Practical examination: Presentation of a topic from the course in front of an audience of stakeholders (15-minute presentation and 15-minute feedback discussion). The dates for the presentation are set at the beginning of the course.