Conflict management
Further training for successful conflict management!
We all have situations in our everyday working lives where we clash with our colleagues or managers. But how can such tensions be resolved in a way that benefits everyone involved? Isn't it possible? Yes! You'll learn how in the seminars and training courses of the Haufe Akademie ! Whether you prefer online or in-person training, we have the right offer for you!
Conflicts and body language
at 3 locations
2 days
training
German
Practical workshop on conflict resolution
at 3 locations
2 days
training
German
Conflict management I
at 31 locations and online
2 days
training
German
Conflict management II
at 4 locations
2 days
training
German
Individual training: Acting confidently in conflicts
online
4 hours
Training
German
Self-management in conflictual situations
at 3 locations
2 days
training
German
Understanding and resolving conflicts better with embodied communication
at 3 locations
2 days
training
German
Preventing and Solving Conflicts Constructively
at 3 locations
2 days
Training in English
English
They just tick differently: intercultural conflict management
at 3 locations
2 days
training
German
Speak plainly - resolve conflicts and difficult situations in a relaxed manner
at 5 locations and online
2 days
training
German
Dealing with aggression and hurtful behavior
at 2 locations
2 days
training
German
Conflict Management | E-Learning
online
E-learning
German
Woman, don't get angry: conflict management exclusively for women
at 12 locations and online
2 days
training
German
Successful conflict management for managers
at 17 locations and online
3 days
training
German
Leading with mediation skills
at 3 locations and online
2 days
training
German
Conflict management for the assistant
at 4 locations and online
2 days
Training
German
Conflict management for HR managers
at 5 locations and online
2 days
Training
German
Conflict management in projects - basics
at 4 locations and online
3 days
Training
German
Conflict management for sales
at 3 locations and online
2 days
Training
German
Conflict management for marketing and product management
at 3 locations and online
2 days
Workshop
German
Basics of mediation for HR managers
at 3 locations and online
2 days
training
German
What is conflict management?
Conflict management is a process in which conflicts between individuals or groups are recognized, understood and effectively resolved.
It includes procedures and techniques for resolving and avoiding conflicts and finding a productive solution that is acceptable to all parties involved.
Conflict resolution and mediation
Recognizing, resolving and de-escalating conflicts at an early stage is essential for a productive and healthy working environment. Through conflict management seminars, your employees will learn how to recognize, understand and effectively resolve conflicts at an early stage. This can help employees to communicate more effectively with each other and promote a positive work culture.
Conflict avoidance
Solid conflict management training can also help avoid conflict altogether by teaching employees how to proactively address and handle conflict. In addition, good conflict resolution can result in higher customer satisfaction as employees are better able to deal with customer issues.
Conflict coaching
Conflict coaching is individual advice and support for people in resolving a conflict. A conflict coach or mediator supports the person in clarifying the conflict situation, helps to develop solution options and supports the implementation of conflict resolution procedures. The aim of conflict coaching is to achieve a sustainable solution to the conflict that is acceptable to all parties involved and promotes a positive relationship. Through conflict coaching, employees can be individually supported when they are confronted with conflicts.
Conflict management training
Investing in training your employees in conflict management is beneficial for both the company and the employees. Conflicts should be resolved effectively in order to increase job satisfaction and boost the company's performance and turnover. Conflicts in the workplace can be stressful for both the individual and the company. It can lead to stress, a lack of motivation and even the resignation of employees. But there is a solution. Invest in training your employees in the area of conflict management.