Conflict management

Further training for successful conflict management!


We all have situations in our everyday working lives where we clash with our colleagues or managers. But how can such tensions be resolved in a way that benefits everyone involved? Isn't it possible? Yes! You'll learn how in the seminars and training courses of the Haufe Akademie ! Whether you prefer online or in-person training, we have the right offer for you!

Conflicts and body language

Making conflicts tangible and resolving them - coaching with 2 communication professionals
New

at 3 locations

2 days

training

 German

Practical workshop on conflict resolution

Clarify conflicts more effectively!
New

at 3 locations

2 days

training

 German

Conflict management I

Basics of conflict resolution
(2357)

at 31 locations and online

2 days

training

 German

Conflict management II

Strategies and interventions for difficult situations
(359)

at 4 locations

2 days

training

 German

Individual training: Acting confidently in conflicts

The 1:1 training for your ideal learning success

online

4 hours

Training

 German

Self-management in conflictual situations

Better communication in conflict through inner clarity
(34)

at 3 locations

2 days

training

 German

Understanding and resolving conflicts better with embodied communication

Why talking alone (often) doesn't help - embodied communication as a way to a stress-free solution
(22)

at 3 locations

2 days

training

 German

Preventing and Solving Conflicts Constructively

Basics of conflict management and resolution
(102)

at 3 locations

2 days

Training in English

 English

They just tick differently: intercultural conflict management

Strengthening international cooperation and achieving goals more easily
(74)

at 3 locations

2 days

training

 German

Speak plainly - resolve conflicts and difficult situations in a relaxed manner

Learn effective strategies to manage conflicts confidently and resolve difficult situations successfully
(98)

at 5 locations and online

2 days

training

 German

Dealing with aggression and hurtful behavior

De-escalation training for the correct handling of disrespectful behavior
(12)

at 2 locations

2 days

training

 German

Conflict Management | E-Learning

Resolving conflicts successfully
Content subscription

online

E-learning

 German

Woman, don't get angry: conflict management exclusively for women

(533)

at 12 locations and online

2 days

training

 German

Successful conflict management for managers

(1137)

at 17 locations and online

3 days

training

 German

Leading with mediation skills

Resolving conflicts - promoting cooperation
(114)

at 3 locations and online

2 days

training

 German

Conflict management for the assistant

Resolving conflicts constructively and confidently
(408)

at 4 locations and online

2 days

Training

 German

Conflict management for HR managers

Conduct critical discussions professionally and constructively
(421)

at 5 locations and online

2 days

Training

 German

Conflict management in projects - basics

Analyze and constructively resolve conflicts
(409)

at 4 locations and online

3 days

Training

 German

Conflict management for sales

Resolve conflicts - join forces - increase sales
(215)

at 3 locations and online

2 days

Training

 German

Conflict management for marketing and product management

Train yourself to recognize conflict potential and resolve conflicts successfully
(126)

at 3 locations and online

2 days

Workshop

 German

Basics of mediation for HR managers

The role of HR and approaches to resolving internal conflicts
New

at 3 locations and online

2 days

training

 German

What is conflict management?

Conflict management is a process in which conflicts between individuals or groups are recognized, understood and effectively resolved.

It includes procedures and techniques for resolving and avoiding conflicts and finding a productive solution that is acceptable to all parties involved. 

Conflict resolution and mediation

Recognizing, resolving and de-escalating conflicts at an early stage is essential for a productive and healthy working environment. Through conflict management seminars, your employees will learn how to recognize, understand and effectively resolve conflicts at an early stage. This can help employees to communicate more effectively with each other and promote a positive work culture. 

Conflict avoidance

Solid conflict management training can also help avoid conflict altogether by teaching employees how to proactively address and handle conflict. In addition, good conflict resolution can result in higher customer satisfaction as employees are better able to deal with customer issues.

Conflict coaching

Conflict coaching is individual advice and support for people in resolving a conflict. A conflict coach or mediator supports the person in clarifying the conflict situation, helps to develop solution options and supports the implementation of conflict resolution procedures. The aim of conflict coaching is to achieve a sustainable solution to the conflict that is acceptable to all parties involved and promotes a positive relationship. Through conflict coaching, employees can be individually supported when they are confronted with conflicts.

Conflict management training

Investing in training your employees in conflict management is beneficial for both the company and the employees. Conflicts should be resolved effectively in order to increase job satisfaction and boost the company's performance and turnover. Conflicts in the workplace can be stressful for both the individual and the company. It can lead to stress, a lack of motivation and even the resignation of employees. But there is a solution. Invest in training your employees in the area of conflict management.

Give us a call or send us an e-mail

Do you have any questions?

We are there for you Mon - Fri 8:00 - 17:00.

Stephanie Göpfert

Head of Customer Service

*Pflichtfelder
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section you will find all the answers and the most frequently asked questions on your selected topic.