Conflict management
Further training for successful conflict management!
We all have situations in our day-to-day work where we clash with our colleagues or managers. But how can such tensions be resolved in a way that benefits everyone involved? Is that not possible? You can learn how in the seminars and training courses at the Haufe Akademie! Regardless of whether you prefer online or face-to-face training: We have the right offer for you!
Practical workshop on conflict resolution
at 5 locations
2 days
training
German
Power workshop: Conflict resolution through mediation methods
at 2 locations
3 days
training
German
Power workshop: Conflicts, resolution and body language
at 3 locations
2 days
training
German
Conflict management I
at 29 locations and online
2 days
training
German
Conflict management II
at 6 locations
2 days
training
German
Individual training: Acting confidently in conflicts
online
4 hours
Training
German
Self-management in conflictual situations
at 5 locations
2 days
training
German
Understanding and resolving conflicts better with embodied communication
at 2 locations
2 days
training
German
Preventing and Solving Conflicts Constructively
at 4 locations
2 days
Training in English
English
They just tick differently: intercultural conflict management
at 4 locations
2 days
training
German
Speak plainly - resolve conflicts and difficult situations in a relaxed manner
at 9 locations and online
2 days
training
German
Dealing with aggression and hurtful behavior
at 2 locations
2 days
training
German
Conflict Management | E-Learning
online
E-learning
German | English
Woman, don't get angry: conflict management exclusively for women
at 12 locations and online
2 days
training
German
Successful conflict management for managers
at 15 locations and online
3 days
training
German
Leading with mediation skills
at 5 locations and online
2 days
training
German
Conflict management for the assistant
at 5 locations and online
2 days
Training
German
Conflict management for HR managers
at 5 locations and online
2 days
Training
German
Conflict management in projects - basics
at 3 locations and online
3 days
Training
German
Conflict management for sales
at 5 locations and online
2 days
Training
German
Conflict management for marketing and product management
at 2 locations and online
2 days
Workshop
German
Basics of mediation for HR managers
at 5 locations and online
2 days
training
German
What is conflict management?
Conflict management refers to the process of recognizing, understanding and effectively resolving conflicts between individuals or groups. It includes methods and techniques for avoiding and resolving disputes and finding productive solutions that are acceptable to all parties involved.
Conflict resolution and mediation
Recognizing, resolving and de-escalating conflicts at an early stage is essential for a productive and healthy working environment. In conflict management seminars, you will learn:
-
How to recognize conflicts at an early stage.
-
How to understand their causes.
-
How they can be solved effectively.
These skills not only promote positive communication within the team, but also help to build a constructive corporate culture.
Conflict avoidance
Good training in conflict management not only helps you to resolve existing problems - it also enables you to proactively avoid potential conflicts. You will learn strategies for defusing tensions at an early stage. In addition, dealing with conflicts confidently has a positive impact on customer satisfaction: You will be better at tackling customer problems professionally.
Conflict coaching - individual support in solving problems
Conflict coaching involves Personal consultation with a coach or mediator. You will be supported:
-
Analyze the situation more clearly.
-
develop solution options.
-
Implement a process for a sustainable solution.
The aim of coaching is always to bring about a solution that is acceptable to all parties and at the same time to build or restore positive relationships.
Such coaching offers you targeted support in difficult situations - whether in a professional or private context.
Why is further training in conflict management worthwhile?
Investing in your conflict management skills will pay off for both you and your company:
-
Effectively resolved disputes increase the job satisfaction of everyone involved.
-
They sustainably improve your team's productivity and performance.
-
In the long term, this even helps to increase the company's turnover!
Unresolved conflicts, on the other hand, often lead to stress in the workplace, declining motivation and even the dismissal of valuable employees - burdens for both the individual and the company itself.
You can lay the foundations for this with further training in conflict management:
-
tensions in good time,
-
to proceed in a solution-oriented manner,
-
ensure a harmonious working atmosphere in the long term!