Communication and conversation
Further training: Learn how to communicate properly!
Whether in negotiations with the boss , a business lunch or a conversation colleagues – it is often difficult to communicate in such a way that contacts really understand what your own intention is. With the seminars on communication and conversation skills of the Haufe Akademie You'll be able to improve your communication skills and achieve your goals! Whether you prefer online or in-person training, we have the right offer for you.
Interview and media training - your individual training
online
4 hours
Training
German
From Expat to Expert in Germany: Succeeding at Working in Germany
at 2 locations
2 days + 1h coaching
Training in English
English
One-to-one communication training: improving communication skills and expressiveness
online
4 hours
Training
German
Communication training I
(2661)at 30 locations and online
2 days
Training
German
Argumentation and discussion training
(2050)at 19 locations and online
2 days
Training
German
Communication training II
(894)at 15 locations and online
2 days
Training
German
Practical workshop: Targeted optimization of communication
(63)at 3 locations
2 days
Workshop
German
Arguing convincingly and fending off manipulation
(89)at 4 locations and online
2 days
training
German
Psychology of conversation
(1114)at 18 locations and online
2 days
training
German
Customer focus: the right mindset for successful customer loyalty
(16)at 2 locations
2 days
Training
German
Simple language in business: writing clear and understandable texts
at 3 locations
2 days
training
German
Inclusive language for more equality and equal opportunities
at 2 locations
2 days
training
German
Professional customer communication
(387)at 8 locations and online
2 days
training
German
Exerting influence: the best strategies for more persuasiveness
(22)at 3 locations
2 days
training
German
AI in the office: efficient and professional business communication
(50)at 4 locations and online
2 days
training
German
He who asks, leads! The art of asking the right questions
(250)at 7 locations and online
2 days
training
German
Diplomacy as a success factor
(970)at 6 locations and online
2 days
training
German
Whoever listens leads! The art of guiding conversations in a goal-oriented way
(165)at 3 locations and online
2 days
training
German
Giving and receiving feedback professionally
(290)at 7 locations and online
2 days
training
German
I'll be right there! Constructive communication under pressure
(927)at 11 locations and online
3 days
training
German
Relationship skills in business
(732)at 4 locations and online
2 days
training
German
Mimikresonanz®: decoding and using facial expressions, gestures and body language with confidence
(158)at 4 locations
2 days
training
German
Dialogue instead of monologue: successful conversation
(39)in Berlin
2 days
training
German
Business Correspondence and Telephoning in English
(138)2 days
Training in English
English
Professional networking
(92)at 4 locations
2 days
training
German
Reaching the goal together: working successfully in teams
(61)at 2 locations and online
2 days
training
German
Agile working: Developing self-organized teams
(17)at 2 locations
2 days
training
German
Success Through Effective Communication Skills
(214)at 3 locations and online
2 days
Training in English
English
Train your quick-wittedness
(429)at 5 locations and online
2 days
Training
German
Personality Development & Confidence
(145)at 2 locations
2 days
Training in English
English
Constructive and capable of acting in difficult situations
(29)online
see details
Training
German
Professional communication for IT employees with customer contact
(135)at 2 locations and online
2 days
training
German
Saying no: how to set boundaries in everyday working life
(58)at 6 locations and online
4 weeks
Blended learning
German
Successful cooperation with international business partners
(197)at 3 locations
2 days
Training
German
Intercultural competence China, India, Japan & Co.
(136)at 4 locations
2 days
Training
German
Small talk in business: building commitment and rapport
(18)at 2 locations
1 day
training
German
Persuasion and Influence: Speak Up and Convince!
(232)at 3 locations
2 days
Training in English
English
Conducting successful conversations | E-learning
online
E-learning
German
Communication training | E-learning
online
E-learning
German
Giving and receiving feedback | E-learning
online
E-learning
German
Argue - convince - assert
(908)at 5 locations and online
2 days
Training
German
Communication training for women
(1078)at 14 locations and online
2 days
Training
German
Business communication for young professionals
(184)at 5 locations
2 days
Training
German
Communication training for assistants
(217)at 3 locations and online
2 days
Training
German
Basics of interviewing for HR managers
(871)at 7 locations and online
2 days
Training
German
Communication for business partners in controlling
(163)at 4 locations and online
2 days
Training
German
Argumentation training for controllers
(243)at 4 locations and online
2 days
Training
German
Communication training for marketing and product management
(258)at 4 locations and online
3 days
Training
German
Interview training for challenging staff appraisals
(419)at 8 locations and online
2 days
Training
German
Communicating professionally as a manager
(372)at 13 locations
2 days
Training
German
Relationship skills for managers
(230)at 5 locations and online
2 days
training
German
Conversation training for managers
(730)at 8 locations
2 days
Training
German
Professional relationship management for sales
(218)at 4 locations and online
2 days
training
German
Communication training for sales
(253)at 8 locations and online
2 days
Training
German
Communicating convincingly in challenging management situations
(149)at 5 locations and online
2 days
Training
German
Communication training
In our communication training courses, you will learn effective techniques with which you can better persuade, lead and motivate other people. Communication is the basis for every successful relationship. You cannot "not communicate", according to the famous communication scientist Paul Watzlawik, because communication takes place at all times. This means that non-verbal communication through personal impact and the things that are not said are just as important as the formulation and interpretation of messages.
Communication training includes teaching the most important elements of conversation and communication. This includes the classic communication models as well as the findings of communication psychology. Which messages really get across? What role do voice, facial expressions and gestures play? What are the worst conversation killers and how do you deal with attacks and criticism? How can you steer conversations in a targeted manner? In a communication training course, the techniques are not only explained in theory, but also practiced with the help of role plays.
Managers in particular benefit from communication training, as good communication plays a key role in achieving goals. Those who can motivate, inspire and guide their employees well are more successful. However, it is precisely at the interface between management and team that problems often arise. Effective communication training helps to ensure that non-verbal and verbal communication is more open, efficient and goal-oriented - and more fun.
Communication seminar
So you'll never be at a loss for words again
Whether you are a trainee, assistant, manager or executive, whether in controlling, sales or marketing: rhetoric, diplomacy and communication skills are in demand in all industries, departments and professional positions.
Depending on the company and individual area of responsibility, you may have to talk to colleagues, employees, superiors and/or customers in your day-to-day work and convince them of your ideas - sometimes in business meetings or heated internal discussions, sometimes in sensitive negotiations or annual feedback meetings. These completely different discussion situations have one thing in common: conducting discussions requires a great deal of tact in order to assert your own interests or those of the company as effectively as possible in a friendly manner.
It's no surprise that, regardless of the industry, many job advertisements require strong communication skills, along with other soft skills. However, not every employee has the psychological know-how and/or quick-wittedness to communicate confidently in everyday working life. However, communication skills and conversation techniques can be learned – in a communication seminar at the Haufe Akademie !
Further training and communication seminars for managers, women and anyone who wants to improve their business communication
You will learn tried-and-tested conversation techniques in our training course "Communication training I: the basics of conducting conversations". This event also includes various communication models, the perfect preparation for a conversation and the final analysis of the conversation. Our renowned trainers explain in detail how conversations work, what the difference is between the factual and relationship levels and how conversation goals are defined in advance.
The course "Communication training II: Expanding conversation skills" then deals intensively with difficult conversation situations such as criticism and customer conversations. If you would like to know more about the specifics of customer communication, you should attend our training "Professional communication with customers - conversation techniques that retain customers". You will learn how to score points with confidence and friendliness, as well as the fine art of saying no.
For department managers and supervisors, we offer the communication seminar "Relationship skills for managers: winning people over, appreciative leadership". Learn how to build positive relationships with employees and colleagues and thereby increase the productivity of your team.
The training "Communication training for women: Speak clearly, act confidently" is aimed at all female specialists and managers. Among other things, it deals with the communicative differences between women and men and how you can take the wind out of the sails of dominant conversation partners.
For internationally active employees, we also offer communication seminars in English. The "Success Through Effective Communication Skills" training course focuses on cultural differences and language barriers when communicating with foreign business partners and customers.
All training courses can be attended training or in person.
Communication seminars at the Haufe Akademie : Process and objectives
In order to convey the content of our seminars, our trainers use various teaching methods such as individual and group exercises, personality analysis, discussions, conversation simulations and role plays with subsequent video analysis. All our communication seminars are designed to prepare participants for everyday life in the office using practical exercises and real-life case studies. The seminars can also be held online!
Anyone who is interested in a communication seminar at the Haufe Akademie decides, learns solutions for cooperative and constructive conversation and is given the necessary tools to successfully master even difficult conversation situations.
Our communication seminars take place regularly on various dates in all major German cities such as Berlin, Hamburg, Munich, Frankfurt and Stuttgart. If you have any questions about the topics, content or costs of our training courses, please contact our customer service team: Stephanie Göpfert and her team will be happy to help you at 0761 898 - 44 22 or service@haufe-akademie.de.
We look forward to welcoming you to one of our communication training courses soon!
Do you have any questions?
We are there for you Mon - Fri 8:00 - 17:00.
Questions & Answers
In our Questions & Answers (FAQ) section you will find all the answers and the most frequently asked questions on your selected topic.
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