New Work in the public sector

New Work - relevant milestones

• Origin and meaning according to Frithjof Bergmann.
• Inspirations and learnings from practice.
• New Work Charter.

Dysfunctions in the team and a new understanding of leadership

• Dysfunctions in the team according to Patrick Lencioni, e.g. lack of focus on results, shying away from responsibility.
• Changes in the understanding of leadership, e.g. manager as coach coach.
• Practical examples from the public sector, e.g. management talent pool.

Strong sense of WE

• Influencing factors for a strong sense of unity, e.g. good communication, meaningful meetings, suitable rooms.
• Importance of ambitious goals and belonging.
• Relevance of psychological safety.
• Dealing with resistance, escalation levels.

Practical examples and tips

• Effective feedback and error culture.
• Conscious use of time and effort estimates.
• Active involvement of real users and early prototyping.
• Good learning culture for different types of learners, e.g. with communities of practice.
• Best practice examples from the public sector.