Design Thinking Advanced

Deep Dive Design Thinking

• Process and method overview.
• Exchange of experience.
• Shared understanding of critical aspects and individual difficulties.
• Best Practice.

Design Thinking Mindset

Examples and group exercises on design thinking mindset principles with subsequent reflection

• Empathy & user orientation.
• The joy of experimentation.
• Trust the process.
• Collaboration.
• Error culture and iteration.
• Show, don't tell.
• "Doer thinking".

Teaming and team tools

Other prerequisites for good teamwork:

• Team types, composition and roles.
• Check-ins, warm-ups, voting, feedback.

Design Thinking Toolbox

Introducing, trying out, presenting and reflecting on new tools for the phases of the design thinking process in teams.

• 1st phase: Research.
  a.o. Love - Breakup Letter, Cultural probes.
• 2nd phase: Synthesis.
  e.g. Jobs to be done, user journey.
• 3rd phase: Ideation.
  e.g. service blueprint, advertising.
• 4th phase: Prototyping.
  Rapid further development of solution approaches using prototyping techniques.
• 5th phase: Testing.
  e.g. smoketest, scenarios.