Assistance as Culture Manager:in

Culture and perception: The cultural lens

• What is culture and how do cultural characteristics affect international cooperation?
• What role does culture play in misunderstandings?
• Development and change in the understanding of culture.
• Dealing with self-perception, perception by others and stereotypes, inner images.

Cultural dimensions and key cultural areas in business life

• Communication: Characteristics of direct and indirect communication and dealing with different communication styles.
• Giving and receiving negative feedback - how direct is too direct?
• Objectively contradict.
• Proximity and distance: how close is too close?
• Perception of time: dealing with time, rules and plans.
• Building trust: factual orientation vs. relationship orientation.
• Hierarchy and power distance, different management styles.

Importance of key cultural areas in the day-to-day work of the assistant

• Recognize and assess critical events from your day-to-day work.
• Development and discussion of strategies and practical tips for the office.
• Development of key questions for cooperation with other cultures.