FAQ - the most frequently asked questions and answers

Team Coaching is a coaching process in which we work specifically with the whole team. The focus is on increasing efficiency, improving cooperation within the team and strengthening the sense of unity. The aim of team coaching is to increase collective performance in the long term and to strengthen the team's work and performance skills. Team Coaching is characterized by the fact that the problem-solving skills of all attendees are included. 

In contrast to individual coaching, the clarification of the assignment, the preliminary discussion with the team, debriefing and preparation and follow-up by the coach takes more time in Team Coaching than in individual coaching. 

Typical occasions for Team Coaching are, for example, a new team composition, the resolution of a conflict or team development in order to recognize existing dynamics and break up old patterns. Other occasions may include working in an intercultural team or restructuring within a team. 

Team Coaching is suitable both as an accompanying measure for a longer-term team development strategy and for short-term issues and challenges that need to be resolved within a team. 

In a team workshop, a team or group works intensively on a specialist topic for a limited period of time. The manager manager sets the framework and structure of the workshop. Team Coaching focuses on the team and its team issues. The role of the coach is that of a neutral process facilitator. The aim of team coaching is to discover, strengthen and bring out the team's existing resources. The Haufe Akademie supports you with both team workshops and Team Coaching.

You decide - because it's your coaching and your concern! Regardless of whether you are in a difficult team situation or want to make your team fit for the future: You decide the topic you want to work on.

You decide how you would like to conduct the Team Coaching , whether face-to-face, online or hybrid. The face-to-face format often lends itself to more intensive work, but you decide together with your coach where and how you would like to conduct the coaching.

To be listed as a coach at Haufe Business Coaching, you will go through a multi-stage selection process. Decisive criteria for inclusion in the Haufe Coach Community include a broad methodological coaching education, at least 500 hours of coaching experience and many years of professional experience. Here you can find out whether we are currently accepting coaches into our coaches and what requirements you need to meet.

Our clients are mostly large companies. The coaching that they are prepared to support (and therefore also pay for) should always have a direct context/relationship to the business. Since the coachees are almost exclusively executives with high demands and complex corporate realities (matrix structures, a multitude of competing tasks, etc.), a strong basic understanding of business contexts is a prerequisite for admission to the Haufe Coach Community.

Haufe Coaching enables companies that have regular coaching needs to access a selective pool of certified, excellent coaches. This is why only individuals can apply to Haufe Coaching and then become part of the community upon acceptance. At the same time, however, there is nothing to prevent all coaches of a small coaching/consulting/organizational development company from applying to the Haufe Coach Community and then being present on the platform if they qualify through the admission process.

The coachee creates a request via our Haufe Akademie website. This is matched with the coaching profiles of the coaches listed on our website. Points such as region, content focus or language play a role here. The coaches in question then receive an e-mail with information about the new request and can "apply" for it or express their interest in the request by writing an application text. In the end, the coachee receives a 3-person proposal and decides on a coach based on the profile and cover letter and, if necessary, a short interview. You will then either receive an acceptance email with the instruction to contact the coachee to arrange an appointment - or a rejection email.

Coaching sessions can be selected from three to a maximum of ten hours. This quota is valid for 12 months and must be used within this period. Unused coaching sessions expire. How (over what period of time and how long individual coaching sessions last) you "work off" this quota is up to you and the coachee(s).

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Unfortunately, we can only estimate this with difficulty. It depends on how much coaching is in demand in the individual companies, but also on the fit between your profile and the respective requests. 

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There are no fees for rebooking individual coaching sessions, provided your coachee informs you in text form 24 hours before the appointment. If you rebook less than 24 hours before the agreed appointment, you will be charged for the session in full so that you do not suffer any disadvantage from the last-minute cancellation.

Fee levels (hourly rate or total budget for the coaching process) and/or the number of approved minutes per coaching process vary from company to company and will be stated in the coaching request you receive. You then decide whether this matches your expectations and you apply for this request.

No. As described in the framework agreement, which you confirm at the beginning of your cooperation with the Haufe Akademie , the Haufe Akademie is your contractual partner - therefore you issue the invoice to the Haufe Akademie.

No - of course not. If a request is advertised by a company/coachee, you decide for yourself whether you want to apply for it or not.

The fit between the coachee's request and your coaches is decisive in determining whether a coaching request is suitable for you. Among other things, the coachee's wishes regarding the coach (es) as well as the local proximity and the focus of the content are decisive.

We take the protection of your data very seriously. For all information on this, please refer to our privacy policy or point 9 of our framework agreement.

As a coach , you are obliged to comply with the applicable data protection regulations of the European General Data Protection Regulation (GDPR) (if in Europe) or the applicable data protection laws of the country in which the coaching takes place. This topic is described in detail under point 9 of our framework agreement and in the confidentiality agreement.

If you are a PE/HR manager, team lead or assistant and would like to book business coaching for someone else, use our Coaching Booking Tool. You take care of purchasing the coaching and select individual coaching packages for the participants. After your binding booking, you will receive the invoice within 2 working days. The people booked in will receive an invitation by e-mail to complete the coaching enquiry form. Within 48 hours, we will suggest three suitable coach profiles. Once a suitable coach has been selected, coaching can begin immediately and continue for 12 months.

Yes, the booking tool allows you to book coaching sessions for several employees at the same time. There is neither a minimum purchase nor a maximum number of coaching bookings.

The maximum number of participants within a booking process is 12. If you want to book more than 12 coaching sessions at the same time, you can send another booking with the next participants directly after your booking.

There are no separate costs for the booking tool. You will receive this service from us as the person placing the order. You can find transparent prices for the business coaching sessions on our homepage. The price depends on the level of the coachee.

With your booking, the number of coaching sessions booked is binding.

The coach and the participant are independently responsible for arranging appointments. The following applies: there are no fees for the rebooking of individual coaching sessions, provided that the coach has been informed of this in text form 24 hours before the appointment. In the event of rebooking less than 24 hours before the agreed appointment, the session will be charged in full.

Your admin dashboard gives you an overview of all booked coaching sessions. You can also see the current status of the individual coaching sessions that have taken place, as well as how much of the contingent is still open.

As the content of the coaching session is confidential between the coach and the coachee, you will only be given an insight into the main reason for the coaching stated in the request.

No. Based on the answers given by the participant, the Haufe Coaching Team selects the three most suitable coach profiles and proposes them to the coachee by e-mail . To ensure an effective coaching process, the decision on the choice of coach lies with the coachee. General information about the quality of our coaches can be found here.‍

At the end of the coaching session, we invite the coachee to voluntarily provide feedback on the coaching and the coach . We use this feedback to obtain as much information as possible about the coaches we have listed and to be able to use them optimally in the future. In this way, the feedback helps to ensure the quality of our coaching services in the long term.The feedback is currently only sent to the Haufe Business Coaching Team.

Yes, you can initiate a new booking process for the coachee directly via your admin dashboard and thus book a follow-up coaching session.

Yes, when you book coaching for someone else, it is a binding booking. With the booking tool, we have simplified the administrative procurement process for coaching and created a constantly updated overview of booked coaching sessions with the admin dashboard. If you are unsure, you are welcome to arrange a personal consultation with us.

A coaching platform is an online platform that connects people with qualified coaches who are suitable for the occasion in order to promote personal and professional growth. The coaching platform is maximally adaptable to the organizational and procedural needs and systems of a company.

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The platform connects coaches and coachees via individual profiles. Coachees enter their needs and occasions and an AI suggests three suitable coaches. After a chemistry check, the coachee selects the coach and books directly. The coaching sessions take place either remotely or in face-to-face meetings - depending on preference.

For further details or a demo please contact persons our contact persons.

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Yes, the platform can be flexibly adapted to your processes and internal systems. It supports the connection to common purchasing systems such as SAP, Coupa or ARIBA as well as to the education history. Additional approval processes and other features can also be easily integrated.

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Yes, you can invite your own coaches to the platform. After registration, they become part of a company-specific pool that is used together with the Haufe Coach Pool for AI-based matching.

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A coaching platform is just right for you if:

• High number of coaching sessions: You have at least 80 coaching sessions in your company and would like to reduce the considerable administrative effort involved in selection, booking and invoicing.
• Easy access for employees: Your employees should intuitively find the right coach for their individual needs - regardless of the occasion or type of coaching. The platform enables precise matching and thus ensures the perfect fit.
• Full transparency: You want to keep track of the number of coaching bookings, their occasions, progress and the results and quality of the coaching sessions at all times.
• Compliance and automation: You want to ensure that all coaching is procured compliantly and that the processes are automated, for example by importing them into the training history.
• Flexibility and individualization: You need a platform that can be adapted to your specific requirements - with individual coaching programs for different career paths and hierarchy levels, extensive evaluations, reports and feedback options.