No fear of objections
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Communication
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Conversation
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Cooperation
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Rhetoric
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You enthusiastically tell your team about your new idea. Before you can finish, you are interrupted by your colleagues with: "Yes, but..." Do you feel annoyed or offended by the objections raised? Or do you see them as an opportunity? Find out in this eLearning how to consider objections in a solution-oriented way without blocking all innovations.
Learning objectives
- Understand why objections are an opportunity.
- Know the difference between objections, attacks and pretexts.
- Recognize the causes of objections.
- Deal with objections professionally.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
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