FAQ - the most frequently asked questions and answers

For a personalized quote, you can use our contact form , send an email to service@haufe-akademie.de, or call us. Our customer service team will be happy to provide you with a quote.

On the product page (in the "Dates & Booking" step), you will find information such as "Event already confirmed," which gives you planning security. Our customer service team will inform you of any changes or if the minimum number of participants has not been reached.

If a course is fully booked, you can put yourself on the waiting list. You will receive a message as soon as a place becomes available, and you can then register definitively.

If you have any questions about the content, you can arrange a free online consultation with the Future Jobs Classes product management team. If you have any further questions, our customer service team will be happy to help you via the contact form, email, or phone. Together, we will find the training program that suits your goals.

Yes, Future Jobs Classes are also available as an in-house solution for teams or entire organizations. The in-house training courses can be tailored to the needs of the company in terms of topics and scheduling. Our corporate team will be happy to advise you on individual offers and help you find the right solution: You can contact us here for corporate inquiries.

Yes, you can also book courses individually. You can find the individual courses in Haufe Akademie by simply using the search function or entering the booking number. We recommend booking the Junior, Professional, or Master Class, as they offer a comprehensive and carefully curated learning journey. This gives you a versatile approach, a solid foundation for your professional development, and a discount on the package price compared to the individual courses.

An upgrade is possible: You can book additional modules after completing an individual course or after the Junior or Professional Class. Courses you have already completed will be credited, so you only need to catch up on the missing content. Upgrading also extends the access time for the content. Access time to the content always refers to the individual courses, e.g., 12 months from the start of Course 1, 12 months from the start of Course 2, etc. Our advisory team will assist you with planning and registration. Please feel free to contact us directly at service@haufe-akademie.de.

Funding through the education voucher offered by the Employment Agency is currently not available. However, there are other funding programs and support options for Future Jobs Classes. Here you will find an overview of the funding currently available.

Payment in installments is not possible unless the courses are booked individually (waiving the reduced package price). In this case, payment is due after each course.

The group size is deliberately limited to enable personal exchange and active participation. As a rule, around four to twelve participants learn together in one Future Jobs Class session.

Yes, the Future Jobs Classes schedule is designed to allow you to easily complete the self-study content. The time between live webinars gives you enough space to work through the content in your learning environment at your own pace and prepare your questions.

The Future Jobs Classes live webinars take place during the week during working hours. There are usually 1-3 weeks between webinars to give you time for self-study content. The exact dates of the live webinars vary depending on the course and start date. You can find the schedule on the respective course page after selecting your package (after clicking on the "Dates & Booking" button).

The e-learning library is a digital knowledge pool with additional learning modules and interactive content. It is available to participants in the Professional Class and Master Class and allows you to further deepen your knowledge. Supplement your knowledge with over 55 hours of online material on topics related to future skills, transformation, digitalization, leadership, change, and project management.

A self-study unit is the time between two live webinars during which you learn independently. During this time, you work through the materials, exercises, and transfer tasks provided in the learning environment—flexibly and at your own pace. If you have any questions, you can ask them at any time in the digital learning community or trainers to the next live session with the trainers .

You can choose the start dates of the courses freely. The dates of a course cycle for the live webinars are fixed and cannot be changed. You can choose the start dates of the courses that suit you during the booking process or after booking in the learning environment.

You can find this information in the learning environment or on the product page under "Dates & Booking." All dates and times are listed there.

The duration of a Future Jobs Class depends on the package you choose and the class itself. A Master Class usually lasts 3-4 months, including self-study phases and live sessions. In the Master Class, for example, you have twelve months of access to the content of each course. Access is based on the start date of each course: for Course 1, you have 12 months of access from the start date; for Course 2, you have 12 months from the start date, and so on. The exact details regarding the duration and time required for each course can be found on the respective product page.

In Future Jobs Classes, you learn independently and alongside your job using the blended learning concept. In live webinars, you can ask questions and trainers with trainers . The digital learning community allows you to interact with other participants and experts. In the self-study phases, you can acquire knowledge at your own pace. The courses offer videos, articles, interactive exercises, quizzes, and learning assessments. In the Master Class, you also benefit from individual practical coaching.

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The Future Jobs Classes consist of predefined modules that build on each other. Together with subject matter experts , we subject matter experts developed learning journeys that will best help you achieve your goals. For optimal learning success, you should follow the sequence. You can book individual courses separately in Haufe Akademie or opt for the Junior, Professional, or Master Class at a discounted package price.

Your own data and use cases are always welcome; Future Jobs Classes place great emphasis on practical relevance. You can apply what you have learned directly to your project and receive feedback from experts fellow learners. This allows you to achieve lasting learning success and benefit maximally from the Future Jobs Classes learning concept.

The Future Jobs Classes are designed to be flexible so that you can learn at your own pace. If you need more time for self-study, the content will be available to you for the entire duration of your booked class. For example, with the Master Class, you have access to the content for 12 months. Even if you miss a live webinar, you can find the presentation and Miro boards in the learning community to catch up on the content.

Each Future Jobs Class has a specific sequence of courses so that the content builds on each other in a meaningful way. We recommend following this sequence for better learning success. However, you also have the option of scheduling the courses in a sequence that suits you. To do this, select the appropriate start dates for each course during the booking process (step "Dates & Booking") or after booking in your learning environment.

Practical coaching is one-on-one coaching with the trainers . You work on your individual questions and challenges, reflect on your learning progress, and receive valuable feedback. Coaching is included in the Master Class (2 hours) or can be booked separately. To arrange a session, simplytrainer yourtrainer and agree on the dates.

The learning community is a digital exchange platform for participants and trainers. Here you can ask questions, share experiences from your everyday work, and obtain additional materials. It strengthens the concept of networking and promotes collaborative learning.

For data protection reasons, live webinars are not recorded. If you miss a webinar, we will provide you with the presentation slides and Miro boards. You can ask questions and review topics in peer groups at any time via the learning community.

The time required consists of self-study units and live webinars. For many courses, you should plan three to five hours per week for the self-study content. In addition, there are the fixed times for the webinars, which vary depending on the course.

As a rule, there are no special technical requirements. All you need is a stable internet connection and a laptop with a camera and microphone. If special tools are required, these will be provided or listed separately on the respective product page.

The live webinars are conducted via Zoom. Communication within the learning community and the Future Jobs Club takes place via Microsoft Teams. For the self-study units, you will use the digital learning environment provided by Haufe Akademie. Additional collaboration takes place on Miro when interactive boards are used.

The content, dates, and exams for Future Jobs Classes are conducted in German.

If you miss a webinar, you cannot make it up in another session. Participation in the live sessions is not mandatory; you can review the content using the learning materials and Miro boards. You can ask your individual questions at any time via the learning community. If you rebook the entire course, the Terms and conditions apply.

The learning environment is digital and intuitive. Content is provided in the form of videos, articles, interactive exercises, quizzes, and PDF documents. You can access all materials throughout the entire course. Feel free to take a look at the "Product Preview" on the respective product page, where you will find a preview of the learning environment. Here you will find an example of a product preview for the Master Class "Business Automation Manager."

After completing the Master Class, you will receive a recognized certificate confirming your coursework and exam results. You will also receive a digital Open Badge that you can share on LinkedIn, for example. The Junior and Professional Classes conclude with a certificate of participation and an Open Badge. Our continuing education courses are certified by the ZFU (Central Office for Distance Learning) and the Mannheim University of Applied Sciences (HdWM). Here you will find an overview of our cooperation partners.

The practical exam is assessed by a trainer the Master Class. This ensures a high standard of quality and practical feedback. In addition, you will receive feedback on your transfer work from the other participants who accompanied you on your learning journey.

The practical exam usually involves an independently chosen concept or project. You will then present your results to the trainers participants in a 15-20 minute presentation. The presentation should consist of approximately 15 slides, but other forms of presentation, such as Miro, are also welcome. To pass the practical exam, you must achieve at least 60% of the points.

The Future Jobs Classes were designed in cooperation with the University of Applied Sciences for Management (HdWM) in Mannheim and meet the university's quality standards in terms of overall concept, content, trainers exams. Participants benefit from high-quality qualifications that are guaranteed to be up-to-date, highly practical, and taught by excellent trainers. Individual classes have also been reviewed and approved by the State Central Office for Distance Learning (ZFU) in Cologne. You can find the respective certifications on each product page. Here you can find more information about the collaborations and certification partners.

You can choose the date for the exam flexibly within the specified exam period. The exam should be taken within one year of the start of the course. You will receive more detailed information from the trainers during the course.

Yes, you can retake the exam if you don't pass it on your first attempt. The exam usually consists of an e-exam (knowledge questions) and a practical exam. If you fail the e-exam, you can retake it. If you fail the practical exam, you will receive feedback and can revise it.

Yes, in your learning environment you will find a sample exam with a reduced number of knowledge questions. The sample exam illustrates how the questions are structured and how the e-exam works.

Most master classes conclude with an exam. This may consist of various components; you can find the details on the respective product page. The e-exam usually consists of 20 knowledge questions on the course content of the master class. The practical exam usually consists of a 20-minute presentation and a feedback discussion on a topic of your choice. You can prepare by reviewing the course materials and working on your project. If you have any questions, the trainers will be happy to assist you. Upon successful completion, you will receive your certificate.