Expert profile

Martin Beims

Since 1999, I have been intensively involved in all aspects of service management. Initially as a trainer and consultant and as a manager in consulting firms. Today, as the owner of aretas GmbH, author of books on service management, consultant, and coach. My motto: Good service management makes life easier for everyone involved.

training focus

Future Jobs Classes
Competence in Training, Coaching and Consulting
IT Training
Digital Transformation & Change Management
Management & Leadership

Professional experience

senior management (2010)
- Department: Other
- Industry: Consulting
- Company size: 10 to 49 employees
- Description: Owner and managing director, consultant for service management
team leader (2004 - 2010)
- Department: Other
- Industry: Consulting
- Company size: 50 to 249 employees
- Description: Head of Consulting and Education, Trainer, Consultant
Trainer / Coach / Consultant (2001 - 2004)
- Department: IT & AI
- Industry: Services
- Company size: 1,000 or more employees
- Description: Service Management Consultant
Specialist / Expert (1999 - 2001)
- Department: IT & AI
- Industry: IT
- Company size: 250 to 999 employees
- Description: Technical support in Europe