Expert profile

Sebastian Mertens
My name is Sebastian Mertens, and I help businesses unlock the potential of AI and automation. As a co-founder of a leading AI agency and Head of Applied AI, I helped shape the development of AI Agents and Agentic AI from the ground up.
Today, I share this knowledge as a trainer and speaker to bring about lasting improvements in the workplace through the strategic integration of people and machines.
Today, I share this knowledge as a trainer and speaker to bring about lasting improvements in the workplace through the strategic integration of people and machines.
training focus
- Management & Leadership
- IT Training
- Digital Transformation & Change Management
Professional experience
-
senior management
(2024)
- Department: IT & AI
- Industry: IT
- Company size: 1,000 or more employees
- Description: Head of Applied AI
Qualifications
- Programming Specialist (Udacity, 2016)
- Celonis Process Mining (Celonis, 2023)
- OpenAI 10 Trillion Tokens (OpenAI, 2025)
- Scrum Master I & II (Scrum.org, 2023)
- Basic Trainer (ADG, 2017)
- PSPO I (Scrum ORG, 2024)
Working languages
- English
- German
- Dutch
Publications
- Generative Artificial Intelligence in Marketing and Sales (2024)
Industry knowledge
- Banks
- Consulting
- Services
- Finances
- Real estate
- IT
- Public Service
- Insurances