• External contractual partner

Expert profile

Sebastian Mertens

My name is Sebastian Mertens, and I help businesses unlock the potential of AI and automation. As a co-founder of a leading AI agency and Head of Applied AI, I helped shape the development of AI Agents and Agentic AI from the ground up.

Today, I share this knowledge as a trainer and speaker to bring about lasting improvements in the workplace through the strategic integration of people and machines.

training focus

  • Management & Leadership
  • IT Training
  • Digital Transformation & Change Management

Professional experience

  • senior management (2024)
    • Department: IT & AI
    • Industry: IT
    • Company size: 1,000 or more employees
    • Description: Head of Applied AI

Qualifications

  • Programming Specialist  (Udacity, 2016)
  • Celonis Process Mining  (Celonis, 2023)
  • OpenAI 10 Trillion Tokens  (OpenAI, 2025)
  • Scrum Master I & II  (Scrum.org, 2023)
  • Basic Trainer  (ADG, 2017)
  • PSPO I  (Scrum ORG, 2024)

Working languages

  • English
  • German
  • Dutch

Publications

  • Generative Artificial Intelligence in Marketing and Sales (2024)

Industry knowledge

  • Banks
  • Consulting
  • Services
  • Finances
  • Real estate
  • IT
  • Public Service
  • Insurances

Current events