Training
This training is held in German.
The goals of every company are efficiency and effectiveness - process management is the key to this. In order to improve actual processes, they must first be recorded in a meaningful way and presented with all their dependencies. In this training course, you will learn how to map, analyze and optimize your company's existing processes. On this basis, you can improve the quality of processes, reduce costs and minimize throughput times in 10 very targeted steps.
Contents
Basics of process management
- Definition and basic logic of process management.
- Process map and design levels of process visualization.
Visualization of processes - EPK and BPMN
- EPC: Event-driven process chain.
- BPMN: Business Process Model and Notation.
- Advantages, disadvantages and areas of application of the presentation methods.
- The most important symbols and how to use them.
- Level of detail ("granularity") of the design levels for identifying potential.
Analysis and optimization of actual processes
- 10 steps to process optimization.
- The SIPOC analysis (Suppliers - Inputs - Process - Outputs - Customers).
- Methodical search for optimization possibilities.
- Performance and waste types and their visualization in the process.
- Perform error analysis using Ishikawa.
- Interface analysis.
- Identify, evaluate, prioritize and implement immediate and improvement measures.
Moderation of workshops - basics
- Questioning techniques, roles, structure and procedure.
The process organization
- The basic organizational principles as a starting point for successful process management.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You know how to record and visualize actual processes in a meaningful way.
- You learn to analyze and optimize actual processes step by step.
- You know the two most important visualization standards and can decide which one is best for you.
- They know the most important roles of process management and their tasks.
Methods
In-person events
The individual modules of this training course are developed using practical examples. Based on keynote speeches and many practical exercises, every participant can experience the potential and limitations of the methods and tools presented. They learn to differentiate between the individual levels of an organization in terms of process management and to analyse them using the appropriate methods. Selected tools of a 10-step logic are tried out together in group work during the training. You can contribute your perspective and specific questions to the training.
Live online events
The individual modules of this training course are developed using practical examples. Based on keynote speeches and many practical exercises, every participant can experience the potential and limitations of the methods and tools presented. They learn to differentiate between the individual levels of an organization in terms of process management and to analyse them using the appropriate methods. Selected tools of a 10-step logic are tried out together in group work during the training. You can contribute your perspective and specific questions to the training.
The following third-party tool can be used in the event:
Recommended for
Process consultants, process owners, process designers. Specialists who deal with the processes in the company.
Further recommendations for "Record, analyze and improve processes"
Attendees comments
"I particularly liked the group work and the communication with the other participants."
Isabel Adam
Evonik Resource Efficiency GmbH
"Many practical examples and assistance for your own company."
Imke Brinkmann
Deutsche Touring GmbH
"I particularly liked the time management and the alternation between theory and practice."
Henrik Jürgensen
EUROIMMUN AG
"Theory was deepened through exercises and there was enough time to work on everything."
Silva-Kristin Hildebrand
TenneT TSO GmbH
"I can recommend the training because of the very well prepared and qualified trainers, the interesting tasks and the sending of the training materials in advance."
Nataliya Chistyakova
Groupe SEB Germany GmbH
"I particularly liked the openness and the workshop character."
Christian-Alexander Krebs
SMC Germany GmbH
"The training was very practical! The knowledge was conveyed well and I particularly liked the lecturer's expertise."
Oanh Schwarz
Eckert & Ziegler
Seminar evaluation for "Recording, analyzing and improving processes"
4.6 from 5
with 847 reviews
training content:
4.4
Content comprehensibility:
4.6
Practical relevance:
4.2
Trainer expertise:
4.8
Participant orientation:
4.6
Method variety:
4.5
On-site training together
Booking number
2932
2932
€ 1.890,-
plus VAT
3 days
in 18 locations
20 Events
German
Joint online training
Start dates and details
11.06.2025
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 11.06.2025
09:00 am - 5:00 pm
Thursday, 12.06.2025
09:00 am - 5:00 pm
Friday, 13.06.2025
09:00 am - 5:00 pm
23.06.2025
Düsseldorf
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 23.06.2025
09:00 am - 5:00 pm
Tuesday, 24.06.2025
09:00 am - 5:00 pm
Wednesday, 25.06.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
30.06.2025
Hamburg
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 30.06.2025
09:00 am - 5:00 pm
Tuesday, 01.07.2025
09:00 am - 5:00 pm
Wednesday, 02.07.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
23.07.2025
Frankfurt a. M.
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 23.07.2025
09:00 am - 5:00 pm
Thursday, 24.07.2025
09:00 am - 5:00 pm
Friday, 25.07.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
28.07.2025
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 28.07.2025
09:00 am - 5:00 pm
Tuesday, 29.07.2025
09:00 am - 5:00 pm
Wednesday, 30.07.2025
09:00 am - 5:00 pm
25.08.2025
Hamburg
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 25.08.2025
09:00 am - 5:00 pm
Tuesday, 26.08.2025
09:00 am - 5:00 pm
Wednesday, 27.08.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
15.09.2025
Munich
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 15.09.2025
09:00 am - 5:00 pm
Tuesday, 16.09.2025
09:00 am - 5:00 pm
Wednesday, 17.09.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
24.09.2025
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 24.09.2025
09:00 am - 5:00 pm
Thursday, 25.09.2025
09:00 am - 5:00 pm
Friday, 26.09.2025
09:00 am - 5:00 pm
06.10.2025
Berlin
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 06.10.2025
09:00 am - 5:00 pm
Tuesday, 07.10.2025
09:00 am - 5:00 pm
Wednesday, 08.10.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
20.10.2025
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 20.10.2025
09:00 am - 5:00 pm
Tuesday, 21.10.2025
09:00 am - 5:00 pm
Wednesday, 22.10.2025
09:00 am - 5:00 pm
05.11.2025
Cologne
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 05.11.2025
09:00 am - 5:00 pm
Thursday, 06.11.2025
09:00 am - 5:00 pm
Friday, 07.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
10.11.2025
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 10.11.2025
09:00 am - 5:00 pm
Tuesday, 11.11.2025
09:00 am - 5:00 pm
Wednesday, 12.11.2025
09:00 am - 5:00 pm
17.11.2025
Stuttgart
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 17.11.2025
09:00 am - 5:00 pm
Tuesday, 18.11.2025
09:00 am - 5:00 pm
Wednesday, 19.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
08.12.2025
Frankfurt a. M./Offenbach
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 08.12.2025
09:00 am - 5:00 pm
Tuesday, 09.12.2025
09:00 am - 5:00 pm
Wednesday, 10.12.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
15.12.2025
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 15.12.2025
09:00 am - 5:00 pm
Tuesday, 16.12.2025
09:00 am - 5:00 pm
Wednesday, 17.12.2025
09:00 am - 5:00 pm
12.01.2026
Düsseldorf
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 12.01.2026
09:00 am - 5:00 pm
Tuesday, 13.01.2026
09:00 am - 5:00 pm
Wednesday, 14.01.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
28.01.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 28.01.2026
09:00 am - 5:00 pm
Thursday, 29.01.2026
09:00 am - 5:00 pm
Friday, 30.01.2026
09:00 am - 5:00 pm
04.02.2026
Hamburg/Ahrensburg
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 04.02.2026
09:00 am - 5:00 pm
Thursday, 05.02.2026
09:00 am - 5:00 pm
Friday, 06.02.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
09.02.2026
Mannheim
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 09.02.2026
09:00 am - 5:00 pm
Tuesday, 10.02.2026
09:00 am - 5:00 pm
Wednesday, 11.02.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
09.03.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 09.03.2026
09:00 am - 5:00 pm
Tuesday, 10.03.2026
09:00 am - 5:00 pm
Wednesday, 11.03.2026
09:00 am - 5:00 pm
18.03.2026
Munich
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 18.03.2026
09:00 am - 5:00 pm
Thursday, 19.03.2026
09:00 am - 5:00 pm
Friday, 20.03.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
30.03.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 30.03.2026
09:00 am - 5:00 pm
Tuesday, 31.03.2026
09:00 am - 5:00 pm
Wednesday, 01.04.2026
09:00 am - 5:00 pm
13.04.2026
Hamburg
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 13.04.2026
09:00 am - 5:00 pm
Tuesday, 14.04.2026
09:00 am - 5:00 pm
Wednesday, 15.04.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
04.05.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 04.05.2026
09:00 am - 5:00 pm
Tuesday, 05.05.2026
09:00 am - 5:00 pm
Wednesday, 06.05.2026
09:00 am - 5:00 pm
18.05.2026
Cologne
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 18.05.2026
09:00 am - 5:00 pm
Tuesday, 19.05.2026
09:00 am - 5:00 pm
Wednesday, 20.05.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
08.06.2026
Munich
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 08.06.2026
09:00 am - 5:00 pm
Tuesday, 09.06.2026
09:00 am - 5:00 pm
Wednesday, 10.06.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
15.06.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 15.06.2026
09:00 am - 5:00 pm
Tuesday, 16.06.2026
09:00 am - 5:00 pm
Wednesday, 17.06.2026
09:00 am - 5:00 pm
24.06.2026
Frankfurt a. M./Sulzbach (Taunus)
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 24.06.2026
09:00 am - 5:00 pm
Thursday, 25.06.2026
09:00 am - 5:00 pm
Friday, 26.06.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
06.07.2026
Berlin
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 06.07.2026
09:00 am - 5:00 pm
Tuesday, 07.07.2026
09:00 am - 5:00 pm
Wednesday, 08.07.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
22.07.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 22.07.2026
09:00 am - 5:00 pm
Thursday, 23.07.2026
09:00 am - 5:00 pm
Friday, 24.07.2026
09:00 am - 5:00 pm
12.08.2026
Stuttgart
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 12.08.2026
09:00 am - 5:00 pm
Thursday, 13.08.2026
09:00 am - 5:00 pm
Friday, 14.08.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
26.08.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 26.08.2026
09:00 am - 5:00 pm
Thursday, 27.08.2026
09:00 am - 5:00 pm
Friday, 28.08.2026
09:00 am - 5:00 pm
14.09.2026
Düsseldorf
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 14.09.2026
09:00 am - 5:00 pm
Tuesday, 15.09.2026
09:00 am - 5:00 pm
Wednesday, 16.09.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
21.09.2026
Live-Online
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Monday, 21.09.2026
09:00 am - 5:00 pm
Tuesday, 22.09.2026
09:00 am - 5:00 pm
Wednesday, 23.09.2026
09:00 am - 5:00 pm
Training is guaranteed to take placeThe next booking ensures this course will take place
Booking number:
2932
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Details
3 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
32026
€ 1.890,- plus VAT.
€ 2,249.10 incl. VAT.
Details
3 days
Limited number of participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
About us – The Haufe Akademie
Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.
Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.
Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email
Do you have any questions?
We are there for you Mon - Fri 8 a.m. - 5:00 p.m.
*Mandatory fields
FAQs
Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
Haufe Akademie GmbH & Co. KG
Munzinger Str. 9
79111 Freiburg
Munzinger Str. 9
79111 Freiburg
A brand of
The company
About our offer
- Planning security
- Free seminar places
- Quality standards
- Planning and locations
- Funding opportunities
- Training app
- Business Solutions
Special offers
Contact & Support
