Contents
Positioning
- Introduction and application of maturity models for the structured development of process management.
Develop target processes
- Fundamentals of process development: principles and classification.
- The path from the actual to the target process: A practical model for process development.
- Analysis methods: Tools for recognizing and understanding problems and problem causes.
- Wall Walk: Participatory recording of actual processes.
Continuous process improvement and controlling
- Develop and use key figures.
Process governance
- Process management as part of the corporate strategy.
Basics of change management
- Differences for individuals and organizations.
- Change and resistance: strategies for support.
- Stakeholder analysis.
Process communication and introduction
- Holistic support with the four change levers.
- Communication formats.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You know what the effectiveness and advantages of optimal target processes are.
- You will learn how to derive key figures for operational processes from the company's objectives.
- You will find out which framework conditions are helpful for successful process management.
- You will learn how to effectively market new processes in your company.
- You will learn methods to increase the acceptance of changed processes among employees.
Note:
The content of this training follows on from the training "Recording, analyzing and improving processes" (booking number 2932). Both training courses can also be booked individually.
Methods
On the basis of keynote speeches and numerous practical group and individual exercises, you will learn which skills are necessary for successful and long-term sustainable process development, introduction and control. Your specific questions and ideas are welcome during the training. The exchange in the peer group and with the experts opens up access to process knowledge beyond your own company boundaries and provides valuable insights.
On the basis of keynote speeches and numerous practical group and individual exercises, you will learn which skills are necessary for successful and long-term sustainable process development, introduction and control. Your specific questions and ideas are welcome during the training. The exchange in the peer group and with the experts opens up access to process knowledge beyond your own company boundaries and provides valuable insights.
Recommended for
- Specialists and managers who are responsible for process development and optimization.
- Process owners, process designers and process analysts.
- process managers who want to deepen their knowledge in the development and introduction of target processes.
- employees from the areas of quality management, operations and corporate development.
- change managers who are entrusted with the introduction of new processes and the support of change processes.
- project managers who want to implement process changes in their projects.
- People who are interested in the strategic orientation and governance of process management.
Seminar evaluation for "Develop, introduce and measure target processes"







2933
Start dates and details

Tuesday, 05.08.2025
09:00 am - 5:00 pm
Wednesday, 06.08.2025
09:00 am - 5:00 pm
Thursday, 09.10.2025
09:00 am - 5:00 pm
Friday, 10.10.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, 22.10.2025
09:00 am - 5:00 pm
Thursday, 23.10.2025
09:00 am - 5:00 pm
Thursday, 20.11.2025
09:00 am - 5:00 pm
Friday, 21.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, 26.11.2025
09:00 am - 5:00 pm
Thursday, 27.11.2025
09:00 am - 5:00 pm
Thursday, 15.01.2026
09:00 am - 5:00 pm
Friday, 16.01.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Monday, 19.01.2026
09:00 am - 5:00 pm
Tuesday, 20.01.2026
09:00 am - 5:00 pm
Thursday, 12.02.2026
09:00 am - 5:00 pm
Friday, 13.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 26.03.2026
09:00 am - 5:00 pm
Friday, 27.03.2026
09:00 am - 5:00 pm
Thursday, 16.04.2026
09:00 am - 5:00 pm
Friday, 17.04.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 07.05.2026
09:00 am - 5:00 pm
Friday, 08.05.2026
09:00 am - 5:00 pm
Thursday, 11.06.2026
09:00 am - 5:00 pm
Friday, 12.06.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 18.06.2026
09:00 am - 5:00 pm
Friday, 19.06.2026
09:00 am - 5:00 pm
Thursday, 09.07.2026
09:00 am - 5:00 pm
Friday, 10.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 17.09.2026
09:00 am - 5:00 pm
Friday, 18.09.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Tuesday, 22.09.2026
09:00 am - 5:00 pm
Wednesday, 23.09.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.