This training is held in German.
Auditors need a solid foundation of methodology, systematics and communication skills to successfully conduct internal and external audits. Knowledge of the normative principles supports a systematic approach to the audit. At the same time, communication between those conducting the audit and those involved also plays an important role. In this training course, you will consolidate precisely these two aspects in a practice-oriented manner for your strong foundation as an auditor! Interactively and with personal practical relevance, you will acquire helpful methods and specialist knowledge for planning, conducting and reporting audits and will also be equipped for difficult discussion situations.
Contents
Audits
- Audits as a driver of improvement.
- Different audit types and their application.
- Success criteria for conducting the audit.
The audit as a process
- Basics according to ISO 19011 and ISO 17021.
- Preparation, implementation and completion of an audit.
- PDCA in the audit.
Prepare audits
- Determine audit criteria.
- Create the audit plan.
- The document check.
Carry out audits
- The introductory talk.
- Questioning techniques in the audit.
- Evaluate and document audit evidence.
- Communication as a success factor.
- Transactional analysis in the audit.
- Dealing with conflicts.
- The final meeting.
Complete audits
- Evaluate audit results.
- Create the audit report.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
This training combines communication methods with audit expertise.
- They know different types of audits and their success criteria.
- You know the audit process and the essential requirements according to ISO 19011 and ISO 17021.
- You define relevant audit criteria before the start of the audit.
- You create an audit plan including audit questions for your own examples.
- You apply various communication models confidently when conducting your audits.
- You will practise the implementation of classic audit situations in role plays and can try out newly learned skills directly.
Methods
Keynote speeches, lots of practical exercises, role plays, discussion and exchange.
Recommended for
Internal and external auditors, quality officers, quality managers; specialists and managers with audit responsibility.
Seminar evaluation for "Conducting audits confidently and professionally"
3.7 from 5

with 2 ratings
training content:

4.3
Content comprehensibility:

3.7
Practical relevance:

3.7
Trainer expertise:

5
Participant orientation:

2.3
Method variety:

3
On-site training together
Start dates and details
03.11.2025
Hamburg
Booking number:
34068
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 03.11.2025
09:00 am - 5:00 pm
Tuesday, 04.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
34068
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
34068
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
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