Individual training: Acting confidently in conflicts

Conflicts are part of everyday life and occur in both professional and private life. Avoiding, ignoring or postponing conflicts reduces productivity in the long term. Therefore, learn to understand conflicts more quickly and resolve them confidently in order to achieve results.

In this exclusive face-to-face training, you will learn how to deal effectively with conflicts in your professional life. The training is tailored to your needs and offers a direct approach to your specific conflict situations. This one-to-one training provides you with tailored solution strategies and effective communication techniques that you can apply immediately.

Choose from these topics:

 Analyze conflicts quickly: Recognizing the core problems and dynamics

• What category does a conflict have? 
• What are the components of a conflict? 
• What are the dynamics and effects of a conflict?  
• Appropriate reaction patterns depending on the type of conflict. 

Conflict strategies for your specific challenges 

• The 3x3 of successful conflict management. 
• Basics and checklists for conflict management.  
• Consciously leaving conflicts behind.  
• "Emergency set" for extreme situations. 
• Overcoming conflicts at work sustainably.  

Conflicts in the company: save money, time and nerves 

• How differences of opinion and problems become conflicts.  
• Understand resistance better and deal with it professionally.  

Emotions in conflicts 

• There are no conflicts "only on the factual level". 
• Feelings, emotions and needs in conflicts. 
• Recognize, understand and integrate emotions.  
• Conduct conflict discussions consciously and skillfully.  

Developing a confident approach to conflict: building composure and strength 

• Know and develop your own attitude to conflicts. 
• Know-how for more serenity in conflicts.
• Reduce your own stress by developing your conflict skills.  

Practical application: Processing your real conflict situations