Conflicts are part of everyday life and can occur in both private and professional life. However, avoiding, ignoring or postponing conflicts can have a negative impact on productivity in the long term. Learn now how you can understand conflicts more quickly and act confidently in order to achieve the desired results. In this exclusive face-to-face training course, you will learn how to deal with conflicts at work quickly and effectively. This personal training is tailored to your needs and enables you to deal directly and in depth with your specific conflict situations. With this one-to-one training, we offer you tailor-made solution strategies and effective communication techniques that can be applied immediately.
Choose from these topics:
Analyze conflicts quickly: Recognizing the core problems and dynamics
- What category does a conflict have?
- What are the components of a conflict?
- What are the dynamics and effects of a conflict?
- Appropriate reaction patterns depending on the type of conflict.
Conflict strategies for your specific challenges
- The 3x3 of successful conflict management.
- Basics and checklists for conflict management.
- Consciously leaving conflicts behind.
- "Emergency set" for extreme situations.
- Overcoming conflicts at work sustainably.
Conflicts in the company: save money, time and nerves
- How differences of opinion and problems become conflicts.
- Understand resistance better and deal with it professionally.
Emotions in conflicts
- There are no conflicts "only on the factual level".
- Feelings, emotions and needs in conflicts.
- Recognize, understand and integrate emotions.
- Conduct conflict discussions consciously and skillfully.
Developing a confident approach to conflict: building composure and strength
- Know and develop your own attitude to conflicts.
- Know-how for more serenity in conflicts.
- Reduce your own stress by developing your conflict skills.
Practical application: Processing your real conflict situations
What is individual training?
Tailor the individual training to your needs.
The content of our seminars, which have been tried and tested over many years, serves as the basis for the design of your personal one-to-one training. You have the opportunity to discuss the content, focus and time allocation of the four hours with your:m trainer in advance.
The individual training course will be held online within 3 months of booking. The appointments can be carried out in one appointment of 4 hours or in 2 appointments of 2 hours each.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
- They recognize and understand conflicts in the professional environment more quickly.
- You will gain a deeper understanding of your individual conflicts.
- You develop and strengthen your personal conflict resolution skills.
- You will learn a systematic approach to conflict resolution.
- You increase your emotional competence in dealing with conflicts.
- You can deal with conflicts in a more relaxed way and reduce stress.
- You avoid future conflicts more efficiently.
- You will learn how to manage conflict situations more efficiently and achieve your goals more effectively.
The:die trainer focuses exclusively on you and takes your individual problem into account.
The individual training is shorter than the open seminars, but more individual and intensive.
Methods
Individual training, theoretical input, practical cases, exercises, feedback.
Recommended for
Specialists and managers who like to work with a system and want to handle conflicts consistently.