Business etiquette: the key to success as a young professional

Why is good business etiquette a success booster?

• Effects of good manners on professional success.   
• Common misunderstandings about business etiquette.

Professional appearance and dress code   

• Appropriate clothing for different business situations.
• The dress code at special events - meaning and modern interpretation.
• Tips on personal hygiene and personal presentation.

Body language

• Elegant, dynamic walking and greeting.
• Convincing body language, whether walking, sitting or standing.
• Where to put the hands?
• What to do in case of faux pas (sticky hands, stains on blouse and shirt, etc.).

Lunch with buffet - Etiquette

• Practical learning of manners at the buffet.

Meeting and networking etiquette

• Behavior in meetings (virtual and face-to-face).
• Self-confident introduction and introduction of others.
• Networking etiquette at events and conferences.
• Follow-up strategies after networking encounters.

Communication etiquette  

• Verbal and non-verbal communication in business.
• Techniques of active listening.

Food etiquette   

• The importance of table etiquette in business.
• Table manners and eating habits.
• Handling utensils and navigating multi-course meals.
• Being host and guest at business lunches.
• The table talk.
• Interaction in larger and smaller groups.
• Preparation of suitable topics for discussion.
• Avoidance of and defense against inappropriate communication topics.

Extended lunch (seated) - Etiquette

• Practical exercise during the seated meal.

Practical exercises and role plays   

• Exercises to deepen your knowledge of business etiquette.
• Role plays of different business scenarios.