Qualification program
This qualification program is held in German.
This course prepares you comprehensively for a role in automation projects in process management by combining advanced knowledge and skills from process management and IT. You will gain practical insights into process analysis, process design and their implementation, with a particular focus on task-based and process-based technologies. Participants will gain the necessary knowledge of: workflow automation, requirements management, business-IT alignment, change management and the implementation and roll-out of projects at the interface between development, IT and classic organizational principles.
Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim
This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.Module 1: Webinar
1.5 hours
Your start to the qualification program
Your start to the qualification program
- Getting to know the participants and trainer.
- Organizational aspects of the program.
- Expectations and goals.
Module 2: training training
2 days
Basics of data-driven process management
Basics of data-driven process management
- The phases of the BPM cycle in the context of workflow analysts.
- Role differentiation from the process manager
- Linking BPM and the corporate strategy (target definition).
- Corporate process management.
- Agile process management.
- Digital maturity model.
- Use case evaluation / preparation of investment decisions.
- Assessment of sustainability.
- Process controlling.
- Task automation vs. overall process automation.
- Technologies (no-code, low-code, pro-code) and classification of terms.
Module 3: Classroom seminar
5 days
Workflow automation - implementation & rollout
Workflow automation - implementation & rollout
- Process design principles.
- Requirements management and business-IT alignment.
- Robot Process Automation (RPA).
- AI in process automation.
- BPMN-based workflow automation / process orchestration (workflow engine).
- Inclusion of DMN-based decision logics.
- Establish controlling / management.
- Operationalization - how does the introduction / roll-out actually work properly?
- Agile project management.
- Evaluation of the success of the initial project.
Module 4: training training
2 days
Change management & kick-off practical project
Change management & kick-off practical project
- Implementation and change management.
- Overarching governance.
- Stakeholder management and project marketing.
- Methods and procedures.
- Company-wide roll-out of workflow automation initiatives.
- BPM capabilities (software components for company-wide automation).
- Best Practices.
- BPM Center of Excellence.
Kick-off practical project
- Information about the start, coaching and rules.
Module 5: Webinar
2 hours
Round Table
Round Table
- Collegial case consultation accompanied by an expert.
- Opportunity to pitch the practical project and obtain feedback from colleagues.
- Possibility of deepening specific desired topics.
Module 6: E-examination
up to 5 hours
Final presentations
Final presentations
Presentation of the project results in individual meetings (approx. 30 minutes per person).
Contents
The certified Workflow Analyst course prepares you holistically for the hybrid function between IT and process management. As an expert in data-driven process management, you will be able to act and make decisions in the context of your corporate strategy in an agile, data-based, economical, sustainable, target- and customer-oriented manner.
Your start to the qualification program
- Getting to know the participants and trainer.
- Organizational aspects of the program.
- Expectations and goals.
Basics of data-driven process management
- The phases of the BPM cycle in the context of workflow analysts.
- Role differentiation from the process manager
- Linking BPM and the corporate strategy (target definition).
- Corporate process management.
- Agile process management.
- Digital maturity model.
- Use case evaluation / preparation of investment decisions.
- Assessment of sustainability.
- Process controlling.
- Task automation vs. overall process automation.
- Technologies (no-code, low-code, pro-code) and classification of terms.
Workflow automation - implementation and rollout
- Process design principles.
- Requirements management and business-IT alignment.
- Robot Process Automation (RPA).
- AI in process automation.
- BPMN-based workflow automation / process orchestration (workflow engine).
- Inclusion of DMN-based decision logics.
- Establish controlling / management.
- Operationalization - how does the introduction / roll-out actually work properly?
- Agile project management.
- Evaluation of the success of the initial project.
Change management & kick-off practical project
- Implementation and change management.
- Overarching governance.
- Stakeholder management and project marketing.
- Methods and procedures.
- Company-wide roll-out of workflow automation initiatives.
- BPM capabilities (software components for company-wide automation).
- Best Practices.
- BPM Center of Excellence.
Kick-off practical project
- Information about the start, coaching and rules.
Round Table
- Collegial case consultation accompanied by an expert.
- Opportunity to pitch the practical project and obtain feedback from colleagues.
- Possibility of deepening specific desired topics.
Final presentations
- Presentation of the project results
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
A well-coordinated mix of methods and 5 attendance days guarantee an intensive learning experience with plenty of room for exchange in the peer group to network, try things out and gain practical experience.
- They know the necessity of a corporate strategy and derived goals.
- They are able to operationalize process management initiatives on the basis of formulated objectives.
- They are familiar with the content of the phases of the BPM cycle and have internalized the phase-specific concepts.
- They know the importance of data for effective and target-oriented process management.
- You are able to automate process activities with the help of RPA.
- You have the skills to automate entire processes and workflows in line with requirements.
- You will be able to classify and evaluate the BPM technologies for your company.
- You know how to implement automation projects and support them in terms of change management.
- They can assess and evaluate the effectiveness of implemented measures and realized potential against the background of economic and sustainable aspects.
- You are familiar with the success criteria for a company-wide introduction and operation of workflow technologies.
Methods
Input, best practices, collegial case consultation, implementation and realization of own automation projects in your own company, group exercises, collegial case consultation in the peer group, case studies, exercises.
The following third-party tool can be used in the event:
Recommended for
Specialists and managers, process managers, process owners, process engineers, process owners, developers, business analysts, data scientists, system analysts, consultants, process experts, process controllers, process modelers, auditors and anyone who wants to get to know the data-driven process management of tomorrow, apply its methodological possibilities and work on process technology projects.
Further recommendations for "Course certified Workflow Analyst"
Start dates and details
19.01.2026
Berlin
Booking number:
36529
€ 6.190,- plus VAT.
€ 7,366.10 incl. VAT.
Course
zoom
Modules
10 days, 2 webinars of 1.5 hours each, 2 hours of technical coaching + final presentation
Webinar
Your start to the qualification program
Date
19.01.2026
Course
zoom
Schedule
Start 09:00 am, end approx. 10:30 am
training training
Basics of data-driven process management
Date
02.-03.02.2026
Course
zoom
Schedule
1st - 2nd day: 09:00 am - approx. 5:00 pm
Classroom seminar
Workflow automation - implementation & rollout
Date
09.-13.03.2026
Venue
SANA Hotel
Schedule
1st-4th day: 09:00 am - approx. 5:00 pm
5th day: 09:00 am - approx. 4:00 pm
training training
Change management & kick-off practical project
Date
13.-14.04.2026
Course
zoom
Schedule
1st - 2nd day: 09:00 am - approx. 5:00 pm
Webinar
Round Table
Date
18.05.2026
Course
zoom
Schedule
Start 09:00 am, end approx. 11:00 am
E-test
Final presentations
Date
08.06.2026
Course
zoom
Schedule
Start 09:00, end approx. 16:00
11.09.2026
Berlin
Booking number:
36529
€ 6.190,- plus VAT.
€ 7,366.10 incl. VAT.
Course
zoom
Modules
10 days, 2 webinars of 1.5 hours each, 2 hours of technical coaching + final presentation
Webinar
Your start to the qualification program
Date
11.09.2026
Course
zoom
Schedule
Start 00:01, end approx. 23:59
training training
Basics of data-driven process management
Date
21.-22.09.2026
Course
zoom
Schedule
1st - 2nd day: 09:00 am - approx. 5:00 pm
Classroom seminar
Workflow automation - implementation & rollout
Date
26.-30.10.2026
Venue
art`otel Berlin Mitte
Schedule
1st-4th day: 09:00 am - approx. 5:00 pm
5th day: 09:00 am - approx. 4:00 pm
training training
Change management & kick-off practical project
Date
30.11.-01.12.2026
Course
zoom
Schedule
1st - 2nd day: 09:00 am - approx. 5:00 pm
Webinar
Round Table
Date
08.01.2027
Course
zoom
Schedule
Start 09:00 am, end approx. 11:00 am
E-test
Final presentations
Date
25.01.2027
Course
zoom
Schedule
Start 09:00, end approx. 16:00
Booking number:
36529
€ 6.190,- plus VAT.
€ 7,366.10 incl. VAT.
Details
10 days, 2 webinars of 1.5 hours each, 2 hours of technical coaching + final presentation
Booking number:
36529
€ 6.190,- plus VAT.
€ 7,366.10 incl. VAT.
Details
10 days, 2 webinars of 1.5 hours each, 2 hours of technical coaching + final presentation
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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