Contents
Employment references
- Legal basis.
- Certificate structure.
- General evaluation schemes.
- Prohibited content.
- The most common mistakes and pitfalls.
Certificate language, certificate codes and encryption techniques
- Encryption techniques as a stylistic device of testimonial language: from relativization to eloquent silence.
- Hidden messages, signal words and phrases, secret codes.
- On the gender issue in job references.
Formulation exercises for practical use
- Formulation principles, formal errors, positive scale technique.
- Weighting, contradictions and negative formulations.
- Evaluations in the certificate context.
- Balancing act between empty phrases and individual formulations.
- Practical formulation examples and development of text modules.
- Helpful tips for free formulation.
Certificate preparation and assessment
- For specialists and managers as well as for trainees and interns.
- Assessment of above-average and below-average performance.
- Individual assessment and use of certificate modules.
- Benevolent tone and individual touch?
Practical exercise based on own certificate formulations
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
In this training you will learn
- what is written between the lines in the certificate,
- which mistakes you can avoid at all costs,
- how to formulate confidently within the framework of benevolence and truth obligations.
This training is suitable as an extension of the seminar "Formulating and analyzing references" (booking no. 8068) and gives you clear practical instructions. However, no previous knowledge is required.
Methods
Using practical case studies, individual and group exercises and formulation aids, you will gain confidence. You will practise writing references correctly and in accordance with employment law without considerable additional effort.
Recommended for
Managers and Employees in human resources. References are not just a matter for the HR department, but are part of the management task of every manager.
Recommended for: anyone who already deals with references professionally and/or would like to familiarize themselves with the linguistic subtleties and pitfalls.
Further recommendations for "Testimonial language: Beautiful words - bad judgment"
Seminar evaluation for "Testimonial language: Nice words - bad judgment"







3870
Start dates and details

Thursday, 18.09.2025
09:00 am - 5:00 pm
Thursday, 04.12.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Thursday, 12.03.2026
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.