Did you know?
This course is part of the certified Master Class "Business Automation Manager:in". If you book the entire Master Class, you save 22 percent compared to booking the individual modules.
- Recognize and evaluate the potential of AI for business automation in various business areas
- Influence of AI projects on business processes
- Cultural acceptance of AI projects in companies
- Approaches to implementation
- Different degrees of automation of AI solutions
- Identify AI use cases in practice and assess their benefits for your own company
- Clear understanding of the strategic integration of AI in business processes
- Methodology for AI use case identification, elaboration and planning
- Fundamentals of a sound data and automation strategy
- Methodologies and artifacts for different implementation phases
- Criteria for use case evaluation (data availability, costs, benefits, legal framework)
- Creation of strategic use case maps
- Successfully managing automation projects: from the idea to planning
- Organizational and technical framework conditions for the design and implementation of autonomous solutions
- Properties and importance of data within AI solutions
- Handling data in autonomous business process solutions
- Different types of AI, data science and GenAI for automation
- Role of data privacy and IT architectures
- Identify suitable AI solutions for business processes
- Transfer of theory into practice using numerous case studies
- Basic knowledge: Cognitive Process Modeling
- Successfully managing automation projects: the first steps in integrating AI into business processes
- Deep Dive: the right technology selection for specific business problems
- Deep Dive: Cognitive Process Modelling and its use for process optimization
- Learning occasions and learning procedures for AI in the process to be automated
- Process-relevant challenges of large language models
- Targeted use of AI building blocks
- Decomposition of processes and their mapping with AI building blocks
- Interfaces to third-party systems
- Embedding the solution in overall processes
- Business case analysis
- Evaluation of complexity and effort
- Successfully managing automation projects: designing and evaluating AI workflows to optimize business processes
- Successfully managing automation projects: importance of interfaces, robustness, benefits of use cases
- Realization of your own AI use case: from conception to implementation
- Identification of suitable data sources
- Specification of business objectives
- Development of an AI workflow
- Successfully managing automation projects: designing and implementing AI use cases independently
- Critically reflect on and iterate projects
Contents and course schedule
1. understanding AI use cases and strategic use case mapping
- Strategic integration of AI in business processes
Methodology for AI use case identification, elaboration and planning
Fundamentals of a sound data and automation strategy
Creation of strategic use case maps
Successfully managing automation projects: from the idea to planning
2. framework conditions for autonomous solutions in business processes
- Organizational and technical framework conditions for design and implementation
- Properties and meaning of data
The role of data privacy and IT architectures
Identify suitable AI solutions for business processes
3 AI theory and AI building blocks in practice
- Transfer performance based on numerous case studies
- Successfully managing automation projects: the first steps in integrating AI into business processes
- the right choice of technology for specific business problems
- Targeted use of AI building blocks
4. independently tackle AI workflows for business process optimization
- Process mapping using AI modules
- Interfaces to third-party systems & embedding in the overall process
- Business case analysis
- Solution evaluation: benefits and robustness
- Own AI use cases: from conception to implementation
This is how you learn in this course
This course offers you a digital blended concept that has been developed for part-time learning. With a time budget of 3-4 hours per week, you are sure to reach your goal. Alternatively, you can schedule the learning units flexibly. This is how you learn in this course:
Self-study phases: Learn independently, at your own pace and whenever you want. Our courses offer you didactically high-quality learning material with videos, articles, interactive exercises, quizzes and learning checks.
Live webinars: In regular online seminars, you will meet the trainer in person. You will receive answers to your questions, specific assistance and instructions on how to deepen your knowledge and apply the skills you have acquired in practical exercises.
Learning community: A digital learning community is available to you throughout the course. Exchange ideas with other participants and the trainer and clarify your questions.
Learning environment: In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Future Jobs Club: Get exclusive access to a business network, micro-learningssparks), news and future work hacks.
Certificate of attendance and Open Badge: As a graduate of the course, you will receive a certificate of attendance and an Open Badge, which you can easily share in professional networks (e.g. LinkedIn).
Your benefit
- You identify structured AI use cases for business process automation and assess their benefits for your own company.
- You will gain a clear understanding of the strategic integration of autonomous solutions into business processes.
- Guided by use cases, you will manage AI projects for workflow automation from the idea to planning.
- You have internalized that a solid data strategy is the linchpin for a successful automation project.
- You take into account the organizational and technical conditions in which your AI project takes place in order to find a solution.
- You will be able to design and evaluate AI workflows to optimize business processes.
- You design and implement AI use cases independently. By critically reflecting on your project, you will gather importantlessons learned.
- You will qualify in a new field of expertise that will play a major role in the future and is already in high demand today.
- Take an active part in our learning community and work with your own questions - this is how you will benefit most from this online training. This allows you to apply the content both in self-study and in practical exercises.
Methods
A well-thought-out mix of content, methods and support is essential for learning success, especially in blended online learning. Our course concept is precisely tailored to this: structured self-study phases, in-depth trainer, best-practice examples, practical exercises, discussions and sharing experiences in the learning community.
Recommended for
The training is suitable for anyone who wants to drive innovation through intelligent and autonomous business processes by looking at internal company processes with a trained eye in order to recognize realistic automation potential and implement target-oriented solutions.
- Specialists from the specialist departments
- Specialists from the IT department
- Project and process managers
- Process Consultants
- innovation managers
- Consultants Corporate Development
- Managers
From SMEs & corporations (all industries) & public sector
Start dates and details



