Emotional leadership in assistance

Emotions as a career killer or as a success factor?

• Analyze and refute common preconceptions and misconceptions about emotions in the workplace.
• Consideration of the positive effects of emotions on motivation and success in the professional environment.

Understanding and using emotions

• Neurobiological foundations of emotions
  Insight into the scientific and neurological background that influences our emotions.
• What do emotions show us about our needs?
  Recognize and understand the connection between emotions and the underlying needs.
• Perceiving & understanding emotions - How do I recognize emotions - in myself and in others?
  Practical techniques for perceiving and interpreting emotions, both in yourself and in others.
• What are the laws of emotions?
  Overview of the laws and regularities in the occurrence and expression of emotions.

Method kit for self-regulation

• Self-empathy as a key competence
  Development of self-empathy and its importance for emotional management in a professional context.
• Practical exercises for self-regulation
  Introduction and application of techniques for regulating one's own emotions in order to remain confident in stressful situations.

Method kit for the regulation of others

• How can I consciously use my knowledge of how to deal with emotions in business to achieve goals?
  Strategies and methods to positively influence the emotions of colleagues and superiors and contribute to the achievement of goals.
• Working on cases from your practice
  Analysis and processing of specific practical cases of the participants in order to directly apply and deepen what they have learned.