Writing informative and appreciative emails with the help of AI

e-mail: style, structure and effect

• From letter to e-mail to chat - how language is changing.
• Trends in writing style: What goes down well today - and what doesn't.
• New layout rules for more clarity and reader-friendliness.
• Smart answers: interim message, out-of-office note & co.
• Short, clear, informative. How much brevity is polite?
• What are the legal requirements for e-mails?

AI as a writing partner: your smart assistant for emails

• When is the use of AI worthwhile - and when is it not?
• AI for text revision: formulate better faster.
• Have texts recreated - but with fine-tuning, please.
• What AI can't (yet) do - and what you should look out for.
• Maintaining the appropriate style: How to personalize AI texts.
• Save time with smart and target group-specific prompting.

Optimize the nodes of the e-mail linguistically

• How to write concise and appealing subject lines.
• Salutations that fit - from the familiar you to official salutation etiquette.
• The introduction: factual, sympathetic or charming?
• The conclusion: service-oriented, clear or with a charismatic touch.

Stylistic subtleties: Language with flair

• Powerful language: Convince with every sentence - clear, concise and to the point.
• Me, you, us - or you? What fits when.
• How to write diplomatically and avoid stumbling blocks.
• Polite with the subjunctive - or rather direct?

Correct correspondence

• Notation according to DIN: numbers, abbreviations, characters, ... - what is important.
• Use punctuation for better reading (comma, short dash; ...).
• Modern spelling - spellings that are on trend.