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The ability to engage in dialogue and resolve conflicts means striking the right tone in difficult conversations and finding constructive solutions. Learn how to identify conflicts early on, respond professionally, and foster an open, respectful working environment.
Learning objectives
- You understand how conflicts arise.
- You will learn proven techniques and methods for constructive conflict resolution.
- You know how to foster dialogue within the team and avoid conflicts.
- You can identify conflicts and resolve them early on, before they escalate.
Languages
DE, EN
Duration
28 min
Level
Basic
Target group description
All employees who want to handle difficult conversations with confidence. Ideal for teams that want to foster an open working environment and resolve conflicts constructively.
Fancy an insight into the course?
Start the interactive course demo with one click and get a first impression of this e-learning course.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska Copy 2
Expert for success skills of the future, author, successful speaker and trainer.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska
Expert for success skills of the future, author, successful speaker and trainer.
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Book an introduction
Anne Müller, Lena Kaster
and her team will be happy to advise you
