Hello! How can we help you?

Please Haufe Akademie your contact persons the Haufe Akademie event organization immediately. We will be happy to assist you in making the desired adjustments.

Confirmations of participation are usually sent by e-mail the address you provided a few days after the training course has ended.

If the tool customers on your system as customers , you are responsible for organizing the technical infrastructure. This includes providing the tool, inviting attendees ensuring that everything runs smoothly during the training (e.g., checking the technology in advance).

We can provide you with the following invoice formats:
• Electronic invoice (e-invoice): structured invoice in XRechnung or ZUGFeRD data format
• Sent via e-mail a PDF document
An e-mail is required for both options.

If you have any questions about the invoice, please contact us using the contact information provided on the invoice.

Your invoice will training event after the training event has concluded.
Billing is based on the invoices from our service providers.
Therefore, the invoice cannot be issued until we have received all cost-related information.

When Haufe Akademie takes over Haufe Akademie provision and organization of the tool, we take care of all technical and organizational aspects. We set up the tool, trainers attendees trainers , and ensure that all necessary accesses are provided in a timely manner. During the training, we provide technical support and respond immediately to any problems.

We do not have any information about the trainer's arrival time, as these details are arranged individually. We recommend that you contact the trainer directly to clarify the exact arrival time. If you do not have any contact details, please contact your contact persons the Haufe Akademie event organization immediately.

If a participant has participant received a certificate of attendance after the training, this is usually because the required attendance rate of at least 75% has not been met. In this case, please contact your contact persons the Haufe Akademie event organization team.

For information on in-house training courses, please contact your colleagues the department:

Tel.: 0761 595339-11
e-mail: inhouse@haufe-akademie.de
(Mon - Thu from 8:30 a.m. to 5:00 p.m. and Fri from 8:30 a.m. to 4:00 p.m.)

Alternatively, you can use the in-house form on the details page for the training course.

No, there are no additional costs for issuing certificates of participation.

Our invoices can only be paid by bank transfer.
You will find the necessary bank details directly on your invoice.

The agenda or schedule is usually trainers directly by our trainers . Please trainers the trainers directly. If you do not have their contact details, please contact your contact persons the Haufe Akademie event organization department immediately.

No, the cost of writing materials is already included in the training and there are no additional expenses for attendees.

Please contact your event organizer early on if you plan to exceed the maximum number of participants. Together, we will review the options and find a suitable solution.

No, using the feedback system is free of charge for you. Simply scan the QR code provided by the trainers the end of the training session to go directly to the survey.

Invoices are due immediately and without any discount, unless otherwise agreed.

The writing materials provided include name tags, notepads, and pens for attendees

For technical reasons, only one e-mail can be stored, as this serves as the central point of contact and all relevant information is sent to this address in a bundle.