Communication and conversation

Why communication is essential for managers

Leadership can only be successful if what resonates with employees also resonates. Communication skills are therefore an important key for leaders to ensure that their messages reach and are correctly understood by team members, other leaders, or management. At the same time, leadership communication is not a channel that only sends messages. Even as receivers, leaders must have the necessary skills to process feedback or criticism. With the communication seminars of Haufe Akademie As a manager, you create the basis for successful communication within the company and with your stakeholders.

Seeing constructive criticism as an opportunity

A significant part of managers' communication is the need for critical feedback sessions. They serve to express criticism of employees' work in order to encourage improvements. They also help uncover, understand, and resolve potential dissatisfaction or discontent on the employee side. Each critical feedback session is therefore an excellent opportunity to advance the entire project, a milestone, or a sprint. Both managers and employees can grow from every criticism. In the seminars of the Haufe Akademie Learn in a practical way how to structure critical discussions in a targeted manner in order to get the best out of them for yourself and your counterpart.

Modern leadership in agile environments requires more communication

In many cases, modern leadership can dispense with the top-down approach. Strict hierarchical structures are broken down in agile working environments. Leadership becomes "lateral". When responsibility and employee management are spread across many shoulders, communication becomes all the more important. As a manager, you must constantly agree on goals and reach agreement on the methods used and the allocation of roles. If you don't strike the right tone or choose the wrong words, you risk the success of projects and are unable to fulfill your leadership position adequately. Our communication training for managers will help you to communicate appropriately and effectively in all important situations so that you can fulfill your modern leadership role in the best possible way.

Understanding communication holistically as a manager

When you communicate as a manager, it is not just words that reach your counterpart. You also speak with your gestures, facial expressions, posture, tone of voice and pitch. This allows you to control the impact of your messages. You should also be able to interpret the verbal and non-verbal signals of the person you are talking to in order to respond appropriately. Our conversation seminars for managers prepare you for the communication situations in which you are involved on a daily basis. In this way, you can take a holistic view of communication and use it even more effectively.

As a leader, do not leave your communication and conversation skills to chance or gut feeling. Haufe Akademie Take your communication skills to a new level.