Communication and conversation

Why communication is essential for managers

Leadership can only be successful if what employees hear resonates with them. Communication skills are therefore an important key for managers to ensure that their messages are received and correctly understood by team members, other managers or management. At the same time, communication from managers is not a channel that only sends. As recipients, leaders must also have the necessary skills to process feedback or criticism. With the Haufe Akademie 's communication seminars, you as a manager can lay the foundations for successful communication within the company and with your stakeholders.

Seeing constructive criticism as an opportunity

Criticism meetings are an important part of management communication in the workplace and should not be underestimated. On the one hand, they serve to express criticism of employees' work in order to encourage improvements. On the other hand, appraisal interviews help to uncover, understand and resolve possible employee dissatisfaction. Every critique meeting is therefore an excellent opportunity to take the entire project or a milestone or sprint a big step forward. Both managers and employees can grow from every criticism. In the Haufe Akademie seminars, you will learn in a practical way how you can make criticism discussions target-oriented in order to get the best out of them for yourself and your counterpart.

Modern leadership in agile environments requires more communication

In many cases, modern leadership can dispense with the top-down approach. Strict hierarchical structures are broken down in agile working environments. Leadership becomes "lateral". When responsibility and employee management are spread across many shoulders, communication becomes all the more important. As a manager, you must constantly agree on goals and reach agreement on the methods used and the allocation of roles. If you don't strike the right tone or choose the wrong words, you risk the success of projects and are unable to fulfill your leadership position adequately. Our communication training for managers will help you to communicate appropriately and effectively in all important situations so that you can fulfill your modern leadership role in the best possible way.

Understanding communication holistically as a manager

When you communicate as a manager, it is not just words that reach your counterpart. You also speak with your gestures, facial expressions, posture, tone of voice and pitch. This allows you to control the impact of your messages. You should also be able to interpret the verbal and non-verbal signals of the person you are talking to in order to respond appropriately. Our conversation seminars for managers prepare you for the communication situations in which you are involved on a daily basis. In this way, you can take a holistic view of communication and use it even more effectively.

Don't leave your communication and conversation skills as a manager to chance or a gut feeling. Take your communication skills to a new level with the Haufe Akademie .