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Leadership skills and communication for project managers - basics

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GPM Advanced Training® to Certified Project Management Associate (IPMA® Level D)

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A well-prepared performance review provides clarity on performance, expectations, and development. As a manager, your preparation lays the groundwork for the review to yield concrete results and sustainable agreements. Below, you’ll find a step-by-step guide on how to prepare a performance review in a structured way and avoid common pitfalls. 1. Clarify the reason for the review and its objective. First, determine

A performance review is a structured conversation between a manager and a team member that addresses a specific instance of misconduct or a deviation from expected results. The goal is to bring about genuine behavioral change without making the other person feel personally devalued. Below, you’ll learn how to prepare for, conduct, and follow up on a performance review. 1. Clarify the reason for the meeting and

Environmental management is the aspect of management that systematically translates an organization’s environmental aspects, environmental laws, and environmental risks into processes, responsibilities, and key performance indicators. In this article, you’ll learn what an environmental management system accomplishes, what tasks it handles, how ISO 14001 and EMAS differ, and where many systems fail in practice. Environmental Management: The Most Important Points at a Glance—Governance

Managers should use AI effectively, critically evaluate results, and provide guidance to their teams. The right training program depends on prior knowledge, specific leadership responsibilities, and the company’s goals. This article helps HR professionals compare programs and select the right training. The right training program starts with the learning objective Selecting an AI Training Program for Managers

In-house training is usually priced for a group. The final cost depends on the topic, duration, number of participants, and any desired customization. Comparing offers fairly allows you to consider the daily rate and all other items separately. A fixed price in euros is not possible. In-house training No. At the Haufe Akademie constitutes an individual daily rate for in

A conflict resolution meeting is a facilitated discussion in which two or more conflicting parties exchange their perspectives and jointly develop a viable solution. As a manager, you typically take on the role of a neutral third party, providing structure to the discussion. Below, you will learn how to prepare for and facilitate a conflict resolution meeting between team members and how to guide it toward a binding agreement.

A termination meeting, also known as a separation or dismissal meeting, is the personal conversation in which you, as a manager, inform a team member of the termination of their employment. It is one of the most difficult tasks in management and requires thorough preparation, a clear approach, and respectful treatment of the individual. In this article, you will learn how to...

A clarification meeting is a factual discussion between you, as a manager, and a member of your team, during which you work together to make sense of an unclear or problematic situation. The goal is not to reprimand someone for misconduct or to mediate between two parties in conflict, but rather to clarify an impression, a misunderstanding, or an unanswered question before it turns into a

A high volume of work, additional projects, a lack of expertise—there are plenty of reasons to bring in an extra pair of hands. But anyone who regularly works with freelancers, consultants , or contract workers is familiar with the uncertainty: When does a freelance arrangement become an employment relationship subject to social security contributions? A status determination procedure with the German Pension Insurance can usually be requested voluntarily—but the situation is different in the case of a tax audit following

An occupational health management program (OHMP) thrives not only on effective measures but also on the ability to measure their impact. This is where OHMP metrics come into play. They create transparency, support informed decision-making, and help evaluate the long-term success of measures. Which metrics are relevant depends on the company’s goals. Instead of collecting as much data as possible,

Constructive criticism is objective, respectful, and solution-oriented feedback on observable behavior. It identifies a specific situation, describes its impact, and leads to a clear next step. This turns criticism into a leadership tool that improves performance, collaboration, and the ability to accept criticism within the team. In this article, you’ll learn what distinguishes constructive criticism from destructive criticism, and what criteria

“Our processes? Sure, there are occasional hiccups, but sooner or later we’ll get there.” Does that sound familiar? If “sooner or later” isn’t good enough for you, it’s time to learn about BPM. That stands for Business Process Management. It allows business processes to be systematically designed, controlled, and continuously improved. This helps companies make their workflows more efficient

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