Contents
Basics & milestones
- Agile milestones: the Agile Manifesto, Design Thinking, Kanban, Scrum.
- The seven principles in the Manifesto for Agile QM, from customer interaction to people-centricity.
- Classic versus agile QM.
Seven steps to agile QM - a guide
- Practical tips for your success factors on the way to agile QM.
- Guide to the seven steps of agile QM.
- Insights into the toolbox to understand real needs.
- Special features of the new role of the Quality Management Representative.MB.
- "Planning has had its day" Outlook on bold ideas in modern QM.
Practical tips & toolbox
- Strong Why and why QM, strategy and vision belong closely together.
- Creating value and avoiding waste.
- User stories and personas, the power of images.
- Feedback and error culture, celebrating successes, lessons learned.
- Iterative approach, prototyping.
- Meaningful key figures, OKR.
Learning environment
Your benefit
- They are sensitized to the differences and overlaps between ISO 9001 and Agile QM.
- You will be able to rethink QM and develop innovative solutions for your organization.
- They are able to take a critical look at existing tools and identify open, concrete fields of action and directly use them in new ways.
- They know the necessary framework conditions for QM to develop its full potential.
- You have a guide with seven steps on the way to agile QM.
- You will receive the specialist book by the trainer and author "Toolbox Agile Quality Management" with 81 tools and 3 case studies, which will provide you with valuable practical tips and support you in your day-to-day work in the long term.
Methods
Refreshing mix of input, interaction and self-reflection; processing of your individual practical cases; space for discussion and networking, processing of a case study from the book "Toolbox Agile QM" (manager who trained as a strengths coach and what effects this had on her Q team).
Recommended for
Specialists and managers from the QM department, quality officers, QM staff units and interested employees who are enthusiastic about QM; no prior knowledge is required.
Further recommendations for "Agile quality management - the practical workshop"
Attendees comments
"I particularly liked the very good trainer. She was motivating and very supportive."

Seminar evaluation for "Agile quality management - the practical workshop"







Start dates and details
Wednesday, 24.09.2025
09:00 am - 5:00 pm
Thursday, 25.09.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 13.11.2025
09:00 am - 5:00 pm
Friday, 14.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 23.02.2026
09:00 am - 5:00 pm
Tuesday, 24.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.