Operator responsibility in facility management and the real estate industry

Definition of operator responsibility, delegation of operator duties

• Operator responsibility: Definitions and interpretation in case law.
• Operator and contractor obligations: Intersection and demarcation from occupational health and safety.
• Delegation: Effective transfer of operator duties within the company and to external parties.
• Service relationships: Mapping operator responsibility in contractual relationships.

Risk and legal situation, fault, legal consequences, exculpation

• Hazards and types of damage in building operation.
• System of regulations (laws, ordinances, standards and directives).
• What are the "recognized rules of technology"?
• Fault: Intent and negligence in building operations.
• Legal consequences and exculpation: What is the level of care required in traffic and who is liable for damage?

Managing operator risks

• Risk management for a property: identifying and avoiding operator risks.
• Guidance for risk assessments.
• Legally compliant documentation: Form and retention periods of operating documentation, in particular inspection certificates.
• Electronic storage of documents.

Dealing confidently with regulations and technical clauses in facility management

• Examples of regulations and their pragmatic application in building operation.

Discussion of individual questions from the participants' practice and numerous practical tips.