Training
This training is held in German.
Process management is strongly characterized by collaboration in experts, which often take place in workshops or meetings. Good and successful workshops are characterized by a clear definition of objectives and a structured, creative, results-oriented approach. Facilitators have a particularly decisive role to play here, as the quality of the results depends heavily on their competence. In this training course, you will develop your facilitation and management skills in order to lead workshops and meetings to optimum results.
Contents
Moderation instruments
- Basics of moderation.
- Attitude and role of moderators.
- The phases of moderation.
- Visualization, creativity and moderation techniques.
- Impact and perception skills in the moderation process.
- Resistance: recognizing and dealing with it.
Moderation in the context of process management
- Clarify roles and topics of process management.
- Structured planning and management of process workshops.
- Case studies and use cases in process moderation.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
In this training course you will learn how to
- make sensible use of the functionality of moderation tools in process management.
- react to typical situations in process management with appropriate moderation measures.
- Increase your confidence and expand your scope for action by actively engaging with the role of the moderator in process teams.
Methods
Input, group and individual exercises, exchange of experiences, discussion.
The following third-party tool can be used in the event:
Recommended for
Process managers and process experts, specialists and managers. consultants who introduce and optimize processes. Employees from process-relevant specialist departments. Also suitable for newcomers to process management.
Seminar evaluation for "Moderation skills in process management"
4.6 from 5
with 197 ratings
training content:
4.3
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.7
Participant orientation:
4.7
Method variety:
4.6
On-site training together
Booking number
2496
2496
€ 1.540,-
plus VAT
2 days
in 4 locations
4 Events
German
Joint online training
Shaping the future sustainably
In partnership with the Inner Development Goals Initiative
Start dates and details
31.07.2025
Berlin
Booking number:
2496
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
max. 8 participants
Thursday, 31.07.2025
09:00 am - 5:00 pm
Friday, 01.08.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
11.08.2025
Live-Online
Booking number:
32451
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
max. 8 participants
Monday, 11.08.2025
09:00 am - 5:00 pm
Tuesday, 12.08.2025
09:00 am - 5:00 pm
09.09.2025
Hamburg
Booking number:
2496
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
max. 8 participants
Tuesday, 09.09.2025
09:00 am - 5:00 pm
Wednesday, 10.09.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
27.10.2025
Live-Online
Booking number:
32451
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
max. 8 participants
Monday, 27.10.2025
09:00 am - 5:00 pm
Tuesday, 28.10.2025
09:00 am - 5:00 pm
24.11.2025
Munich/Feldkirchen
Booking number:
2496
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
max. 8 participants
Monday, 24.11.2025
09:00 am - 5:00 pm
Tuesday, 25.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
26.01.2026
Live-Online
Booking number:
32451
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
Days & Times
2 days
max. 8 participants
Monday, 26.01.2026
09:00 am - 5:00 pm
Tuesday, 27.01.2026
09:00 am - 5:00 pm
19.02.2026
Berlin
Booking number:
2496
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
max. 8 participants
Thursday, 19.02.2026
09:00 am - 5:00 pm
Friday, 20.02.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Training is guaranteed to take placeThe next booking ensures this course will take place
Booking number:
2496
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
max. 8 participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number:
32451
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
max. 8 participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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