This training is held in German.
The digitalization of public administration/employers has been decided by law and set as a deadline (e.g. Online Access Act). However, the specific procedure is not described in detail and leaves questions from those responsible unanswered. Due to limited resources in the public sector and a multitude of regulations and legal bases, there is a risk of overburdening the entire organization and demotivating employees. In order to keep the burden for all those involved within limits and to achieve quick wins, a planned and structured approach is recommended. The training provides you with the organizational basics of digitalization and gives practical recommendations on how to proceed.
Contents
Initial situation and definition of digitization in public administration and e-government
Organizational foundations for digitization
Methodical approach:
- From project planning to actual project implementation.
Tried and tested methods and tools for task/process selection and interface analysis in public administrations
Phases of process management
- Process optimization before digitalization.
Project structures, roles and responsibilities
Successful communication and dealing with resistance
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You initiate digitization projects and manage them in a target-oriented manner.
- They methodically analyse their organization and processes in the context of digitalization and identify potential for optimization.
- They actively engage with framework conditions and stakeholders.
- They know the opportunities and risks of the procedure and make suitable recommendations for action.
- You communicate effectively and counter resistance constructively.
Methods
Trainer input, exercises, discussion, exchange of experiences, learning from practical examples.
Recommended for
(Junior) managers, decision makers, project project managers and specialists from various administrative and service sectors.
Seminar evaluation for "Digitization of administrative processes"
4.5 from 5

with 32 ratings
training content:

4.5
Content comprehensibility:

4.7
Practical relevance:

3.8
Trainer expertise:

4.7
Participant orientation:

4.7
Method variety:

4.5
Joint online training
Start dates and details
11.09.2025
Live-Online
Booking number:
33296
€ 640,- plus VAT.
€ 761.60 incl. VAT.
Course

zoom
Days & Times
1 day
Thursday, 11.09.2025
09:00 am - 5:00 pm
02.02.2026
Live-Online
Booking number:
33296
€ 640,- plus VAT.
€ 761.60 incl. VAT.
Course

zoom
Days & Times
1 day
Monday, 02.02.2026
09:00 am - 5:00 pm
Booking number:
33296
€ 640,- plus VAT.
€ 761.60 incl. VAT.
Details
1 day
Booking number:
33296
€ 640,- plus VAT.
€ 761.60 incl. VAT.
Details
1 day
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