Contents
Initial situation and definition of digitization in public administration and e-government
Organizational foundations for digitization
Methodical approach:
- From project planning to actual project implementation.
Tried and tested methods and tools for task/process selection and interface analysis in public administrations
Phases of process management
- Process optimization before digitalization.
Project structures, roles and responsibilities
Successful communication and dealing with resistance
Learning environment
Your benefit
- You initiate digitization projects and manage them in a target-oriented manner.
- They methodically analyse their organization and processes in the context of digitalization and identify potential for optimization.
- They actively engage with framework conditions and stakeholders.
- They know the opportunities and risks of the procedure and make suitable recommendations for action.
- You communicate effectively and counter resistance constructively.
Methods
Trainer input, exercises, discussion, exchange of experiences, learning from practical examples.
Recommended for
(Junior) managers, decision makers, project managers, project managers and specialists from various administrative and service sectors.
Seminar evaluation for "Digitization of administrative processes"
Start dates and details
Thursday, 11.09.2025
09:00 am - 5:00 pm
Monday, 02.02.2026
09:00 am - 5:00 pm
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Questions & Answers
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