Performance management

Components of a performance management system

• Overview of tools, systems, processes, structures, culture and empowered managers in the interaction of a modern performance management system.

Performance management via suitable target setting

• Control via target setting and key performance indicators (KPIs) - operational and strategic, hard and soft targets, early and lagging indicators - leading and lagging KPIs.
• Comparison of different performance management systems: Management by Objectives (MBO) vs. "Objectives and Key Results (OKR)" vs. Balanced Scorecard (BSC).
• Top-down vs. collaborative goal setting.

Management and organizational structures and their influence on performance

• Modern collaborative leadership and management vs. traditional hierarchical leadership.
• Decentralized responsibility and autonomy as a prerequisite for agility.
• Consciously designed decision management to optimize performance.
• Management mission statement and guidelines for orientation.
• Systematic personnel development to increase the maturity level of Employees.
• Employee appraisals, performance reviews and incentives.

Controlling as an important basis for a performance management system

• Controlling tasks and trends in corporate management.
• Performance management in cost and service areas.
• Performance management in sales and earnings areas.
• DB accounting and zero base budgeting with standards of performance.

Software support in performance management

• Possibilities of business intelligence and business analytics.
• Simulation tools to illustrate the mechanisms of action.

Strategic performance optimization

• Continuous strategy development and professional strategy implementation.
• Strategy implementation tools such as the BSC or program management promote successful implementation and target achievement.