Management without a superior function in controlling

The role of the: controller

• Leadership requirements in controlling: role clarification, self-image, leadership tasks and instruments.
• Manage projects.
• Collaboration within the company.
• Dealing with hierarchies, internal clients, team members and departments.
• Contacts to the board and management.
• Current challenges: pressure for efficiency, complexity, hybrid working.

Lateral leadership and communication

• Communicating numbers in an understandable way is a core task in controlling.
• Development of the communication culture.
• Networking.
• Prepare, lead and follow up management meetings in a targeted manner (e.g. delegation, coaching, motivation, control, feedback).
• Differentiation from disciplinary leadership.

Practice in controlling and teamwork

• Composition of the team.
• What has changed? What will change?
• Reflection on one’s own and others’ preferences regarding work style and communication.
• Assessment based on a personality model (BIG Five).
• Possibilities and limitations of motivation.
• Team building and team dynamics.

Conflict resolution skills

• Conflict trigger.
• Effects of conflicts.
• Dealing with conflicts.
• Options for conflict management.