Contents
The role as a business partner
- Situation.
- Position.
- Role (driver, motivator, sparring partner for management, internal consultant).
- Self-image & external image.
- Requirements.
- Behavior in business.
- My tasks.
Psychological basics
- Emotional intelligence.
- Empathy, diplomacy.
- Trust, credibility.
- The art of criticism.
- Intrinsic motivation.
- Me and my self-confidence.
Networking and maintaining contacts
- Cross-divisional cooperation and communication.
- Special features of cooperation with other specialist areas.
- Cooperation.
- Using assertiveness correctly.
Communication in all its forms and facets
- Communication despite lack of time.
- Synchronous & asynchronous communication: When do I use what?
- In writing: From the e-mail to the decision paper.
- Verbal: 4-eye conversations, meetings.
- Conversation techniques - monologue & dialog, asking instead of telling.
- Non-verbal communication: appearance, body language.
- Convince with voice leading.
Effective meetings - face-to-face or online
- Success lies in the preparation.
- Manage meetings effectively.
- Special features of online meetings.
Special challenges
- Collaboration in the transformation.
- Behavior in change and decision-making processes.
- Difficult conversational situations.
- Resistance, misunderstandings.
- Cooperation and communication during the crisis.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You strengthen your behavior-oriented skills and can communicate with management on an equal footing.
- You use communication in a targeted and effective way.
- You appear confident, self-assured and convincing.
- You will learn how to act profitably in difficult conversational situations.
- You will learn how you can positively shape cooperation with management and other departments.
- You will gain the knowledge you need to increase your personal success and performance in your role as a business partner .
Methods
The content is based on a participant-oriented methodology. Theoretical impulses, exercises and role plays by the participants alternate with interactive small group work, individual work by the participants and plenary discussions.
Recommended for
Managers and Employees from Controlling who are working in the function of business partner , are aspiring to this position or would like to build it up.
Further recommendations for "Communication for Business Partners in Controlling"
Attendees comments
"I particularly liked the content, practical examples and the experienced trainer."

"I liked the calm, professional manner and the step-by-step approach."


Seminar evaluation for "Communication for business partners in controlling"







2325
Start dates and details

Monday, 23.06.2025
09:00 am - 5:00 pm
Tuesday, 24.06.2025
09:00 am - 5:00 pm
Tuesday, 09.09.2025
09:00 am - 5:00 pm
Wednesday, 10.09.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Monday, 10.11.2025
09:00 am - 5:00 pm
Tuesday, 11.11.2025
09:00 am - 5:00 pm
Monday, 16.03.2026
09:00 am - 5:00 pm
Tuesday, 17.03.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 17.06.2026
09:00 am - 5:00 pm
Thursday, 18.06.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 15.09.2026
09:00 am - 5:00 pm
Wednesday, 16.09.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.