Contents
- How knowledge gets into people's heads - and how it stays there ready for retrieval.
- Which inner attitude and self-image are conducive to learning.
- The importance of knowing the target group.
- How to make the most of heterogeneous group compositions.
- How you can break down barriers to learning.
- How to determine learning objectives and content.
- How to structure your specialist knowledge.
- How to create a guideline and when to deviate from it.
- How to communicate complicated issues step by step.
- How you can use methods to bring more variety to your events.
- How to initiate work on the system and promote understanding.
- How you can make exercises more exciting and attractive for participants .
- The importance of illustrative models for complex "invisible" topics in IT training.
- How you can positively influence the learning atmosphere by using different media and materials.
- How practice and repetition can be fun: Playful methods for IT training.
- How to deal constructively with difficult situations.
Learning environment
Your benefit
You
- learn about the success factors of professional training courses and workshops,
- learn how to structure your events optimally and how to structure and convey content skillfully,
- get to know solutions that complement your previous experience in a methodically meaningful way,
- will add valuable tools to your toolkit as an IT trainer and training manager,
- take a comprehensive "toolbox" with you for organizing your training courses and
- learn to act confidently even in challenging situations.
Methods
experts, exchange of experiences, plenary and group work.
experts, exchange of experiences, plenary and group work.
Recommended for
Anyone who leads IT training courses, IT training sessions, IT courses or workshops in the IT environment and would like to optimize their methodological and didactic concept. No special prior knowledge is required for this practice-oriented training.
Attendees comments
Super well thought-out training!

Seminar evaluation for "Successfully conducting IT user training"







34220
Start dates and details

Thursday, 03.07.2025
09:00 am - 5:00 pm
Friday, 04.07.2025
09:00 am - 5:00 pm
Monday, 25.08.2025
09:00 am - 5:00 pm
Tuesday, 26.08.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 23.10.2025
09:00 am - 5:00 pm
Friday, 24.10.2025
09:00 am - 5:00 pm
Tuesday, 18.11.2025
09:00 am - 5:00 pm
Wednesday, 19.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 28.04.2026
09:00 am - 5:00 pm
Wednesday, 29.04.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Monday, 22.06.2026
09:00 am - 5:00 pm
Tuesday, 23.06.2026
09:00 am - 5:00 pm
Thursday, 17.09.2026
09:00 am - 5:00 pm
Friday, 18.09.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.