Contents
- How knowledge gets into people's heads - and how it stays there ready for retrieval.
- Which inner attitude and self-image are conducive to learning.
- The importance of knowing the target group.
- How to make the best of heterogeneous group compositions.
- How you can break down barriers to learning.
- How to determine learning objectives and content.
- How you should structure your expertise.
- How to create a guideline and when to deviate from it.
- How to communicate complicated issues step by step.
- How you can use methods to bring more variety to your events.
- How to initiate work on the system and promote understanding.
- How you can make exercises more exciting and attractive for attendees .
- The importance of illustrative models for complex "invisible" topics in IT training.
- How you can positively influence the learning atmosphere by using different media and materials.
- How practice and repetition can be fun: Playful methods for IT training.
- How to deal constructively with difficult situations.
Learning environment
Your benefit
- You take the success factors of professional training courses and workshops seriously.
- You will learn how to structure your events in the best possible way and how to skillfully structure and convey content.
- You will learn about solutions that complement your previous experience in a methodical way.
- You can expand your set of methods as an trainer trainer and training manager.
- You take with you a comprehensive "toolbox" for designing your training courses.
- You will learn to act confidently even in challenging situations.
Methods
experts, exchange of experiences, plenary and group work.
experts, exchange of experiences, plenary and group work.
Recommended for
Anyone who leads IT training courses, IT training sessions, IT courses or workshops in the IT environment and would like to optimize their methodological and didactic concept. No special prior knowledge is required for this practice-oriented training.
Attendees comments
Super well thought-out training!

Super well thought-out training!

Variety and interactive collaboration. I am perfectly happy.

Seminar evaluation for "Successfully conducting IT user training"







34220
Start dates and details
Monday, 25.08.2025
09:00 am - 5:00 pm
Tuesday, 26.08.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 23.10.2025
09:00 am - 5:00 pm
Friday, 24.10.2025
09:00 am - 5:00 pm
Tuesday, 18.11.2025
09:00 am - 5:00 pm
Wednesday, 19.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 28.04.2026
09:00 am - 5:00 pm
Wednesday, 29.04.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Monday, 22.06.2026
09:00 am - 5:00 pm
Tuesday, 23.06.2026
09:00 am - 5:00 pm
Thursday, 17.09.2026
09:00 am - 5:00 pm
Friday, 18.09.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.