Exclusively for women in purchasing: Communicating and negotiating skillfully

Gender-specific communication in purchasing

• Communication check for employees in purchasing: Gain clarity about your own communication style.
• Discover communication patterns and use them in typical shopping situations.
• Gender-specific differences in communication, rhetoric and body language.

Power women in purchasing: How to score points with your qualities

• The 3 qualities for a professional tailwind in purchasing: performance, self-PR and relationship management.
• The magic 7 of self-presentation.
• How to develop your own USP and use it successfully in purchasing.
• It's showtime: how to market yourself optimally (e.g. in purchasing negotiations, to superiors, etc.), reduce false modesty.
• Avoid typical mistakes.

Use confidence, personality and persuasiveness in typical purchasing situations

• A confident approach to purchasing.
• Positive charisma, authenticity and persuasiveness.
• Counter questions and objections with a quick wit.
• Strengthen assertiveness and persuasiveness - even in difficult situations.

Diplomacy as a success factor

• Head through the wall or smoothly to your destination?
• Getting unpleasant messages across correctly.
• Gentleness and toughness: two forms of cowardice.

Dealing with power games & co. in the male domain of purchasing

• The meaning of symbols of power and how to deal with them.
• The lessons of arrogance.
• Meet power games at eye level in typical shopping situations.

Negotiate better as a buyer - develop your negotiation skills

• Optimizing your own negotiating style, conducting negotiations.
• Tactical interview preparation and structure.
• Active listening.
• Leading through questions: Questioning technique.
• Arguing effectively: Argumentation technique.
• Convince with female communication skills.

Confidently deal with criticism and conflict, e.g. in purchasing negotiations

• Typical female criticism situations.
• The critique interview.
• Remain objective.
• Dealing constructively with conflict situations.