Contents
Basics on the topics of crisis and change
- Introduction to different types of crisis along the phases of life: from acute to foreseeable events.
- Life-phase-oriented personnel policy according to Rump & Eilers.
- Stress vs. mental illness: What are normal reactions in abnormal situations?
- Trauma, crisis, post-traumatic stress syndrome (PTSD) and depression - definitions and distinctions.
Options for action and conducting discussions
- Dealing with affected Employees and colleagues.
- Possible reactions and forms of support.
- The limits of your own role.
- The role of the manager and other external resources.
- Brief assessment of your own situation (in the company).
- Toolbox and tools for conducting discussions.
Framework conditions and legal aspects
- The most important reference points in occupational health management (EAP, BEM, occupational medicine).
- Insights into the options available under labor law, such as leave of absence options, regulations on sick leave and statutory vacation days in the event of a crisis.
Best practice and discussion
Note:
The webinar can be booked as a possible in-depth course as part of the Psychological First Aider course or individually if you have the relevant prior knowledge. It is designed to build on the content of the "Psychological first aid in the company" seminar.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
- You will receive valuable input and gain confidence for dealing with crisis situations involving yourself and others in the future.
- You will learn conversation techniques to address and professionally support those affected.
- You will learn about the possibilities and limitations of dealing with those affected and deal with relevant points of reference from employment law.
Methods
Trainer input, possible group and individual exercises, best-practice examples, work aids, discussion and exchange of experiences lead to a sensitization with the topic.
Recommended for
Managers, HR managers or Employees from the HR department in companies. Furthermore, health officers, OHM coordinators, works councils, BEM officers and all committed colleagues who want to be able to provide psychological first aid.
Further recommendations for "Grief and crises in the professional environment"
Start dates and details

Monday, 28.07.2025
1:00 pm - 5:00 pm

Tuesday, 07.10.2025
09:00 am - 1:00 pm

Thursday, 15.01.2026
1:00 pm - 5:00 pm