Mastering difficult negotiation situations

Good preparation requires good self-management

• Know and recognize yourself and others better.
• Know and protect your own weak points.
• Resilient in negotiations - immune to personal attacks.

Influencing the climate of negotiations

• Confident despite time pressure.
• Becoming independent of negotiation venues.
• Achieve better results with a good mood.

Unfair and manipulative negotiation

• Know and protect your own points of attack.
• Skillfully absorb low blows and let them run into the void.
• Recognize and reverse manipulation.

Tough negotiating partners

• What to do if your negotiation partner is not interested in a win-win?
• Disarm confrontational negotiation partners .
• What to do if coalitions form against you.

Deadlocked negotiations - overcoming resistance

• How does resistance arise and how can it be resolved?
• What to do in the event of a standstill?

Conflicts in negotiations

• People before business: recognizing and avoiding potential conflicts.
• Conflict staircase: How do I keep my feet on the ground in conflicts?
• Case for a mediator - when does it go no further?

WIN-WIN in extreme situations - is that even possible?

• Win-win is not always possible - how you benefit from it.
• Create added value or demand added value.
• Secure your own power in negotiations.

Negotiations with monopolists

• Strengthen your own position and secure power.
• What to do if you have no alternative?