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Mastering difficult negotiation situations

The advanced training for negotiation professionals

This training is held in German.
In the world of negotiations, difficult and challenging situations are often unavoidable. However, it is precisely these moments that can test your skills as a negotiator and drive your professional development. Difficult negotiation situations can take many forms: from uncooperative or manipulative negotiation partners, to entrenched positions and emotional tensions, to enormous time pressure or a lack of alternatives. Such challenges can have a significant impact on the negotiation process and require specific strategies and techniques to be mastered successfully. This training prepares you optimally to successfully master even the most complex negotiations.

Contents

Good preparation requires good self-management

  • Know and recognize yourself and others better.
  • Know and protect your own weak points.
  • Resilient in negotiations - immune to personal attacks.

Influencing the climate of negotiations

  • Confident despite time pressure.
  • Becoming independent of negotiation venues.
  • Achieve better results with a good mood.

Unfair and manipulative negotiation

  • Know and protect your own points of attack.
  • Skillfully absorb low blows and let them run into the void.
  • Recognize and reverse manipulation.

Tough negotiating partners

  • What to do if your negotiation partner is not interested in a win-win?
  • Disarm confrontational negotiation partners .
  • What to do if coalitions form against you.

Deadlocked negotiations - overcoming resistance

  • How does resistance arise and how can it be resolved?
  • What to do in the event of a standstill?

Conflicts in negotiations

  • People before business: recognizing and avoiding potential conflicts.
  • Conflict staircase: How do I keep my feet on the ground in conflicts?
  • Case for a mediator - when does it go no further?

WIN-WIN in extreme situations - is that even possible?

  • Win-win is not always possible - how you benefit from it.
  • Create added value or demand added value.
  • Secure your own power in negotiations.

Negotiations with monopolists

  • Strengthen your own position and secure power.
  • What to do if you have no alternative?

Learning environment

Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.

Your benefit

You

  • train tools and techniques to act confidently and successfully in any negotiation situation.
  • learn how you can skillfully overcome resistance and deadlocks in negotiations.
  • gain valuable knowledge to positively influence the negotiation climate - even under time pressure and regardless of the negotiation venue.
  • practice how to recognize unfair and manipulative tactics and how to react appropriately.
  • learn to recognize yourself and others better and to protect your weak points.

Methods

Trainer input, peer case consultation, individual and group work, implementation in practical exercises and simulated cases.

Recommended for

Specialists and managers as well as anyone who wants to be better prepared for challenging negotiation partners and optimize their strategies and skills for difficult situations. Basic knowledge and experience in negotiating are assumed.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Further recommendations for "Mastering difficult negotiation situations"

On-site training together
Booking number
40928
€ 1.590,- plus VAT
2 days
in 2 locations
2 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Start dates and details

  Select time period
0 events
21.10.2025
Berlin
Booking number: 40928
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
relexa Hotel Stuttgarter Hof
relexa Hotel Stuttgarter Hof
Anhalter Straße 8-9, 10963 Berlin
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 21.10.2025

09:00 am - 5:00 pm

Wednesday, 22.10.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
25.03.2026
Munich
Booking number: 40928
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Venue
Hotel Excelsior by Geisel
Hotel Excelsior by Geisel
Schützenstr. 11, 80335 Munich
Room rate: € 145,58 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Wednesday, 25.03.2026

09:00 am - 5:00 pm

Thursday, 26.03.2026

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 40928
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 40928
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
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