Experience meets excellence

Possible contents could be

Leadership in the assistant role

• Leading and being led: leading colleagues without a superior function, leadership from below, leadership styles.
• The art of delegation.
• Positive handling and effective support of change processes in the company.
• Dealing with conflicting roles, e.g. to support challenging management decisions.
• Self-management: Motivated, well-organized and proactive - also virtually and in the home office.

Personal development

• The self-check: define your current role, strengthen your own position and develop your personality.
• Appearance and impact: How to present yourself confidently and convincingly.
• Improving people skills - dealing effectively with different characters.
• Basic psychological assumptions.
• Do good and talk about it: Business image, self-marketing, building a network.

Social competence

• Dealing constructively with difficult situations and conflicts.
• Mediating between different interests and showing diplomatic skill.
• Communicate convincingly with management and employees.
• Loyalty and trust.
• Confidentiality and integrity.

Innovations and ideas

• Breaking up long-standing or firmly implemented structures to make processes more innovative and effective.
• Get out of the "we can't do that" mindset, place and implement ideas, argue effectively against resistance, show assertiveness.
• Solution orientation, creativity techniques, decision matrix.

What are your topics?

• Bring in your individual topics and questions!