Intensive coaching module: Conflict coaching

Deciphering conflicts and making them useful  

• Recognize typical types of conflict and how they arise. 
• Distinguish conflicts from other coaching situations. 
• Identify patterns of tension and potential for escalation that can lead to the freezing of interpersonal relationships.  

Resolving inner conflicts and creating clarity 

• The best tools for integrating ambivalences and contradictory parts. 
• Use tools to clarify inner tensions, e.g. in the case of decision-making problems. 
• Promote balance and self-reflection.  
• Expand your repertoire in multiple applicable methods such as conflict landscape, restaging and recontextualization. 

Team power instead of conflict - strengthening teams and managing dynamics 

Recognize group dynamics and manage challenging team processes. 

Activate resources in the team as a basis for cooperation and trust. 

Promote sustainable team development through targeted interventions. 

Clarifying interpersonal conflicts

• Promote mutual understanding with systemic methods such as systemic constellations. 
• Support constructive relationships through solution-oriented approaches. 
• Fire or ice? Manage conflicts consciously by reducing escalations or activating blocked issues. 

My personal conflict DNA

• Reflect on your own conflict patterns and strengthen your skills. 
• From reproach to understanding: Recognize projections and transference and use them in coaching. 
• Develop needs-oriented language patterns to defuse conflicts. 
• Formulate precise feedback.  
• Develop your perception to give precise and resource-oriented feedback.