One-on-One Training: Crisis Communication for Managers

Crises, conflicts, restructuring, and constant uncertainty are part of everyday life for leaders and managers today. Especially in critical situations, communication determines trust, stability, the ability to act, and reputation. Whether it involves difficult decisions, external crisis communication, emotional communication with employees, or handling stakeholders with sensitivity: managers must communicate clearly, professionally, and confidently—even under pressure.
In this exclusive one-on-one management training, you’ll work with your personal coach to address your specific challenges and communication scenarios. You’ll develop communication confidence, strategic clarity, and personal poise for demanding crisis and change situations—in a practical, personalized, and immediately applicable way.
The content is tailored specifically to your role, your situation, and your goals.

The following topics serve as possible areas of focus for the training:

Effective Crisis Communication

• Structured analysis of individual crisis situations.
• Understanding the dynamics and escalation mechanisms of crises.
• To instill confidence, provide guidance, and empower people to take action.
• Avoiding Communication Errors in Crisis Situations.
• Communicate clearly, quickly, and transparently.
• Develop communication strategies and roles in the event of a crisis.

Rhetoric and Presentation in Crisis Situations

• Be able to act and communicate with confidence even under pressure.
• How to Prepare for and Conduct Difficult Conversations Professionally.
• Dealing with emotions, resistance, and critical questions.
• Strengthen your impact, presence, and personal credibility.
• Stay calm and able to act in stressful situations.

Professionally Manage and Implement Internal and External Communication

• Supporting employees and stakeholders safely through change.
• Develop communication strategies for sensitive situations.
• Professionally plan, coordinate, and manage internal and external communication strategies.
• Dealing with uncertainty, rumors, and reputational risks.
• Reflect on and further develop communication strategies.

Practical Training, Simulation, and One-on-One Coaching

• Work on your own real-world cases and current challenges.
• Simulation of difficult conversations and crisis situations.
• Personalized feedback on communication, impact, and demeanor.
• Developing specific wording and communication strategies.
• One-on-one coaching on real-life situations from everyday leadership.