Seminar in English

Convincing Personality, Cooperation and Communication

Strengthen your personal skills

The role of networking, social English and presenting yourself effectively cannot be overestimated in international business today. The need of being a "relationship manager" within the company as well as to acquire new clients and achieve client retention is the key to your business success. In this seminar, you will strengthen your interpersonal skills and take advantage of your full potential in order to become more successful in your job.


What is interpersonal competence?

  • Personality types as an explanatory approach.
  • Learn the most common small talk themes.
  • Become aware of socially unacceptable themes, i.e. taboo topics.
  • Presenting yourself effectively through voice and presence.

Detect and reflect on personal patterns, potential and weaknesses

  • Your personal behaviour and communication patterns when dealing with other people.
  • Increase your confidence by building your social English vocabulary.
  • How to use appropriate language for diverse contexts.

Understand your counterpart and build trust

  • Which basic character types exist and which characteristics do they have?
  • Learning about your listening attitude and style.
  • Building rapport and engagement.
  • Understanding miscommunication.

Consciously detect and consider interactions with other people

  • Examining your personal communication style.
  • Understanding non verbal communication.
  • Speaking with impact.
  • What happens when you encounter other character types in colleagues, clients, etc?
  • Risks and obstacles to be taken into consideration.

Expanding your personal behavioural patterns authentically

  • Adjusting and optimising your patterns of dealing with colleagues, clients, superiors and staff.
  • Understanding other personalities in order to confidently approach, interact and communicate with them.
  • Dealing with difficult relationships.
  • Designing and navigating conversations and negotiations with clients.

Online Learning Platform

Once you have registered, you will be able to access your online learning platform, including extra materials for consolidating what you have learned.


You will learn how to

  • improve your competence in successfully creating business relations,
  • detect the strengths and weaknesses of your behavioural patterns when dealing with other character types,
  • develop confidence in small talk situations,
  • change topics smoothly during a conversation,
  • develop your confidence in presenting yourself verbally and non-verbally,
  • develop your potential to be able to create a conscious and target-oriented relationship with your clients,
  • develop a solution-oriented improvement of "difficult relationships",
  • read body language effectively.


The training will include theoretical input, self-reflection, simulations, group work, role-play, discussion, analysis of personality types and feedback on results.

Who should attend

This seminar is for those who would like to strengthen their interpersonal competence through business networking. It is also for everyone who wants to expand their repertoire of alternative actions and enlarge their social English vocabulary.

This seminar is available as part of course:

Lehrgang Geprüfte/r Internationale/r Management-Assistent/in

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Nach erfolgreichem Abschluss der Veranstaltung erhalten Sie von uns ein digitales Zertifikat in Form eines Open Badge. Diesen können Sie in Ihrer Lernumgebung downloaden und anschließend über soziale Medien einbinden und teilen. Mit Open Badges zeigen Sie online, über welche Kompetenzen Sie verfügen.

Mehr erfahren

Further recommendations for „Convincing Personality, Cooperation and Communication“

Statements from participants

"I liked the flexibility and the mix of theory and practice."

Cornelia Wieduwilt
HAVI Global Solutions Europe GmbH, Duisburg

Seminar Reviews of „Convincing Personality, Cooperation and Communication“

4.8 of 5
by 106 reviews
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Transfer coaching available!
more information here

  • Customised for your needs
  • On-site for multiple employees
  • Save time and travelling expenses

Price on request.


Questions about a booking?

+49 761 595339-11

Booking Number
Training in English
2 days
Dates & locations
Frankfurt a. M./Bad Nauheim
Seminar in English
Seminar in English
Seminar in English
1.-2. day: 9:00 AM - 5:00 PM
Participation fee
€ 1.470,- excl. VAT
€ 1.749,30 incl. 19% VAT

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.

Sufficient places are still free.
Don´t wait too long to book.
Fully booked.
Training is guaranteed to take place
Nächste Buchung sichert die Durchführung
Secure knowledge transfer with transfer coaching!
Book 2 hours of individual coaching with your trainer.
€ 390,- excl. VAT
€ 464,10 incl. 19% VAT
Take advantage of our attractive discount by booking your seminar + transfer coaching at the same time. You will save 10% when you book transfer coaching!
Consultation and contact
The Haufe Akademie
  • High practical relevance
  • Top trainers
  • 280.000 participants per year
  • Generator of success since 1978
Do you have any questions?
Call us or send an email
Stephanie Göpfert
Head of Customer Service, and her team are there for you Mo - Fr 8 a.m. - 5:30 p.m.

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