Quality management in practice

The essential QM basics - compact in three days

This training is held in German.
Create the basis for leading your quality management in symbiosis with other management disciplines to a high added value for the organization. This is where the implementation of ISO 9001:2015 provides decisive impetus. The cornerstones here are process orientation and the integration of the company's stakeholders . This training provides the necessary knowledge and methods for decision makers and managers to effectively and efficiently control quality management in a compact and to-the-point manner. New trends and developments are presented and practical implementation aids are provided.

Contents

Quality management basics

  • Making "quality" measurable for evaluating products or services and keeping an eye on it.
  • The importance of quality in your working environment.
  • Analyze the context of the company and interested parties.
  • Risk and opportunity-based thinking and action 
  • The relationship between quality management and other management systems (environment, energy, occupational safety, information security, sustainability) and with other management disciplines. 

Approaches in quality management and ISO 9001:2015 

  • Approaches and philosophies in quality management.
  • Principles of quality management in your company. 
  • Requirements for process-oriented management systems in ISO 9001:2015 and (agile) process management 
  • Benefits of the ISO 9000ff. family of standards in the implementation of quality management. 
  • Regulatory requirements for certification. 
  • Customized design of standards content for your company. 
  • Processing of case studies from your everyday practice. 
  • Requirements that go beyond ISO 9001 in and for quality management. 

Maintaining and further developing quality management 

  • Continuous improvement process.
  • Problem solving and root cause analysis.
  • Quality management and legal certainty.
  • Quality management and data privacy.
  • Quality management and sustainability. 
  • Risk management using the example of FMEA. 
  • Planning and implementation of (internal) audits. 
  • Prerequisites for the successful introduction or relaunch of a QM system. 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • The topics covered include the core competencies that are required of you as the person responsible for or involved in quality management in your organization. In an intensive training course, you will learn about the relevant management topics and methods for implementation. 
  • The contents of ISO 9001:2015 are taught in a compact and practical way. 
  • They recognize the comprehensive relationships and interactions of quality management with other management activities in the company. 
  • You will deal intensively with the definition of quality and establish a link to the customer orientation of your company and your products and services. 
  • The compact know-how is immediately applicable in your practice through the use of quality management tools. You have the immediate advantage of actively improving the processes in your company right away. 
  • You will learn what is important when introducing and promoting quality management. 
  • The intensive exchange among "like-minded people" - even outside the official training times - promotes the learning atmosphere. 

Methods

In-person events

Theory and practice interlock to create a lively and varied mix of methods. Practical role plays with concrete cases as well as partner and group exercises train the transfer of theory into practice. Concrete implementation options for practical examples from the circle of participants are developed. 

Live online events

Theory and practice interlock to create a lively and varied mix of methods. Practical role plays with concrete cases as well as partner and group exercises train the transfer of theory into practice. Concrete implementation options for practical examples from the circle of participants are developed. 

The following third-party tool can be used in the event:

Recommended for

Managers and specialists, team leaders, quality managers and quality officers from companies, associations and the public sector who are responsible for managing quality or will be in the future. Particularly suitable for lateral entrants and newcomers who want to acquire the relevant QM knowledge with pinpoint accuracy. Anyone who wants to obtain compact information on the content of ISO 9001:2015. 

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Quality management in practice"

Attendees comments

"I particularly liked the fact that there was plenty of room for interactive work."

Marco Herzog
Gebau GmbH

Seminar evaluation for "Quality management in practice"

4.6 from 5
with 145 ratings
training content:
4.6
Content comprehensibility:
4.7
Practical relevance:
4.2
Trainer expertise:
4.9
Participant orientation:
4.7
Method variety:
4.7
On-site training together
Booking number
5450
€ 1.840,- plus VAT
3 days
in 4 locations
4 Events
German
In-person trainings
Joint online training
Booking number
32176
€ 1.840,- plus VAT
3 days
Online
3 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
3 days
In-person or Online

Start dates and details

  Select time period
0 events
02.07.2025
Live-Online
Booking number: 32176
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
3 days
Limited number of participants

Wednesday, 02.07.2025

09:00 am - 5:00 pm

Thursday, 03.07.2025

09:00 am - 5:00 pm

Friday, 04.07.2025

09:00 am - 5:00 pm

08.09.2025
Frankfurt a. M.
Booking number: 5450
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Venue
Novotel Frankfurt City
Novotel Frankfurt City
Lise-Meitner-Straße 2, 60486 Frankfurt a. M.
Room rate: € 106,81 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
3 days
Limited number of participants

Monday, 08.09.2025

09:00 am - 5:00 pm

Tuesday, 09.09.2025

09:00 am - 5:00 pm

Wednesday, 10.09.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

26.11.2025
Hamburg
Booking number: 5450
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Venue
Boston Hotel Hamburg
Boston Hotel Hamburg
Missundestr. 2, 22769 Hamburg
Room rate: € 139,24 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
3 days
Limited number of participants

Wednesday, 26.11.2025

09:00 am - 5:00 pm

Thursday, 27.11.2025

09:00 am - 5:00 pm

Friday, 28.11.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

04.02.2026
Live-Online
Booking number: 32176
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
3 days
Limited number of participants

Wednesday, 04.02.2026

09:00 am - 5:00 pm

Thursday, 05.02.2026

09:00 am - 5:00 pm

Friday, 06.02.2026

09:00 am - 5:00 pm

22.04.2026
Stuttgart
Booking number: 5450
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Venue
Holiday Inn
Holiday Inn
Mittlerer Pfad 25-27, 70499 Stuttgart
Room rate: € 128,31 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
3 days
Limited number of participants

Wednesday, 22.04.2026

09:00 am - 5:00 pm

Thursday, 23.04.2026

09:00 am - 5:00 pm

Friday, 24.04.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

06.07.2026
Live-Online
Booking number: 32176
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
3 days
Limited number of participants

Monday, 06.07.2026

09:00 am - 5:00 pm

Tuesday, 07.07.2026

09:00 am - 5:00 pm

Wednesday, 08.07.2026

09:00 am - 5:00 pm

14.09.2026
Düsseldorf/Hilden
Booking number: 5450
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Venue
PLAZA-Hotel Hilden GmbH
PLAZA-Hotel Hilden GmbH
Schwanenstrasse 27, 40721 Düsseldorf/Hilden
Room rate: € 96,63 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
3 days
Limited number of participants

Monday, 14.09.2026

09:00 am - 5:00 pm

Tuesday, 15.09.2026

09:00 am - 5:00 pm

Wednesday, 16.09.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Booking number: 5450
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Details
3 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Booking number: 32176
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Details
3 days
Limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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