training
This training is held in German.
In business process management, we are constantly on the lookout for potential for improvement. Targets and reliable data are needed to check whether a measure has led to an increase in process performance. Critical performance indicators should also be defined and regularly monitored for ongoing processes in order to continuously increase efficiency and effectiveness. In this training course, you will learn which key figures are suitable for your process controlling and how to implement controlling in your business process management in order to continuously improve.
Contents
Control processes correctly
- Tasks of process controlling.
- Establish process controlling.
Process goals
- What are process goals for?
- Derive process objectives from the corporate strategy.
- Maturity models: Where do we currently stand?
- Develop your own target system.
The right key figures
- The most important key figures at a glance.
- The right key figures for your processes.
- Measuring and interpreting key figures.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- They are aware of the relevance of process controlling and can communicate the added value of process controlling to participants and stakeholders.
- You are able to set up process controlling for your processes.
- You derive suitable process targets from the corporate strategy and develop your own target system for measuring the performance of your processes.
- You know the most important key figures for processes and can name and determine the right key figures for your processes.
Methods
Input, exchange and discussion, practical exercises and case studies.
Recommended for
Process managers and process owners, specialists and managers with process responsibility, project managers, (internal) process consultants, process analysts and controllers as well as quality managers.
Seminar evaluation for "Key figure-based process control"
4.5 from 5
with 22 ratings
training content:
4.2
Content comprehensibility:
4.6
Practical relevance:
4.2
Trainer expertise:
4.5
Participant orientation:
4.7
Method variety:
4.4
Joint online training
Start dates and details
08.07.2025
Live-Online
Booking number:
34075
€ 1.090,- plus VAT.
€ 1.297,10 incl. VAT.
Course
zoom
Days & Times
2 days of 6 hours each
Limited number of participants
Tuesday, 08.07.2025
09:00 am - 3:00 pm
Wednesday, 09.07.2025
09:00 am - 3:00 pm
01.12.2025
Live-Online
Booking number:
34075
€ 1.090,- plus VAT.
€ 1.297,10 incl. VAT.
Course
zoom
Days & Times
2 days of 6 hours each
Limited number of participants
Monday, 01.12.2025
09:00 am - 3:00 pm
Tuesday, 02.12.2025
09:00 am - 3:00 pm
Training is guaranteed to take place
Booking number:
34075
€ 1.090,- plus VAT.
€ 1.297,10 incl. VAT.
Details
2 days of 6 hours each
Limited number of participants
Booking number:
34075
€ 1.090,- plus VAT.
€ 1.297,10 incl. VAT.
Details
2 days of 6 hours each
Limited number of participants
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